Job description
$15.80 Starting Rate + Experience Credit
Job Summary: Under the leadership of assigned Patient Access management, receives, collects and records information from patients in order to complete registration for hospital services. Coordinates admissions process and communicates with physician offices, nursing and other service areas to promote timely and accurate registration process. Verifies insurance benefits, documents pre-authorization/pre-certification when necessary, assesses need/eligibility for financial assistance, and collects applicable co-pays and/or deductibles. Provides support in assisting patients and family members with resolution of all their financial needs by establishing payment arrangements or financial assistance determination. This includes partial payments, payment-in-full settlements, Medicaid eligibility assistance and charity application processing. Promotes patient satisfaction, follows community cares standards serving as a liaison on behalf of hospital and patient.
Minimal Acceptable Job Qualifications
Registration/Certification/Licensure:
- None required
Experience:
- Minimum of two years of experience which included a combination of customer service and financial transaction experience.
Education:
- Preferred high school graduate or equivalent (GED);
An equal opportunity employer.
Education
Required
- High School or better
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