Are you passionate about safeguarding patient information? PCHC’s Health Information Management team is looking for a Release of Information (ROI) Specialist! In this role, you’ll process all requests for release of information, ensuring a quality product, accuracy, efficiency, and top notch customer service. You’ll follow all appropriate policies and regulations and ensure requests are processed with the utmost care and discretion. We’re looking for a positive individual who is skilled, detail-oriented, has excellent follow-through skills, and who is ready to make a difference. Sound like you? Apply today!

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time, Monday-Friday, 8:30am-5pm

Highlights of the position:

• Provides excellent customer service by demonstrating kindness, professionalism, resourcefulness, and proficiency, ensuring work is patient-centered and mission-focused.
• Accurately and efficiently responds to and processes release of information requests, ensuring delicate care and discretion while safeguarding private patient information.
• Is a good steward of health information management and follows all appropriate protocols. Demonstrates advanced knowledge of HIPAA, State and Federal Regulations, 42 CFR Part 2, and applicable policies and procedures.
• Assists in maintaining compliance with quality assurance standards.
• Is flexible in adapting to the needs of the HIM department, stepping in to answer phones, providing support with patient requests, and more.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care and experience.
• Collaborates to improve the patient experience and processes related to release of information. Reports concerns, identifies opportunities, and forwards recommendations to Leadership for review.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC cares for the WHOLE person, offering a broad range of services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Lab & X-Ray, Physical Therapy and Podiatry all within one organization.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required.
• Associate’s degree or certificate in health information management or health information technology preferred.
• One year of experience in a medical office strongly preferred.
• Advanced knowledge of HIPAA, State and Federal Regulations related to release of information required.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)