Job description
Summary:
The Customer Sales Representative is focused on inside sales that include lead generation, cold calling, and customer development to support and grow the overall GEODIS sales operations.
Job Duties: -
- Utilizes and displays sharp negotiation skills to ensure GEODIS provides the most cost-effective logistics solutions
- Maintains reliable communications with sales team and customer to support and resolve any problems
- Understands and supports the goals, policies, and procedures of GEODIS
- Prospects for customer leads to build a customer sales pipeline
- Manages and grows existing accounts to maximize margin abilities
- Utilizes the sales pipeline system (CRM) for tracking and maintaining all sales functions
- Using business development skills to identify, qualify, obtain, and develop relationships with business prospects
- Understands current market conditions and business trends to opportunities to grow margins
- Other duties as required and assigned
Requirements:
- Previous freight brokerage experience preferred, but not required
- 6 months of customer sales experience preferred, but not required
- 3PL (3rd Party Logistics) experience and familiarity with TMS (Truck Management Systems) systems preferred, but not required
- PC literate with experience with Microsoft Outlook, Word, Access and Excel
- Ability to work well independently, occasionally with minimal supervision, and as part of a team
- Ability to consistently follow existing processes, develops new processes, and maintains required standards, and work with the team to improve them
- Exceptional customer service focus and skills
- Must have a drive to succeed, confidence and superior verbal communication skills
- Organizational and scheduling skills
- Strong negotiation skills
- Willingness to make outbound sales calls
Environment:
While performing the duties of this job, the employee frequently is required to sit, reach with hands and arms, and talk. The employee is regularly required to use hands to manipulate, handle, or feel. The employee must occasionally lift and/or move up to 15 pounds. The employee is regularly exposed to ambient lighting and temperate climate conditions.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
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