Job description

Mission City Indian Motorcycle Sales Floor Associate

General Purpose of Position : As part of the Mission City Indian Motorcycle team, the sales associate will work directly with their management team to ensure that customer needs are met through greeting, answering questions, answering phones, and resolving customer conflicts. In addition to operational and service duties, sales associates must emit a positive and calm attitude at all times. He or She must have the ability to make informative decisions, and solve problems in a critical and diligent manner.

Responsibilities/Duties

· Responsible for ensuring that the highest level of customer service is met through greeting customers, answering phones and directing customer inquiries to appropriate departments.

· Ensures customer needs are met, complaints are resolved, and service is quick and efficient.

· Informs customers about services available and assesses customer needs.

· Aids customers with locating merchandise in store.

· Maintain familiarity with the store return policy and pricing.

· Completes, processes, and maintains applicable paperwork and records.

· Assists in the daily opening and closing duties of a retail location.

· Processes new inventory to Mission City Indian Motorcycle's apparel standards.

· Ensures safekeeping of all Mission City Indian Motorcycle property.

· Works to prevent damage and theft of merchandise.

· Maintains store appearance and product presentation to company standards.

· Keeps the management team well informed of activities and significant issues.

Skills

· Ability to provide outstanding customer service.

· Ability to remain calm and polite during peak seasons and stressful situations.

· Ability to multitask.

· Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and follow instructions from management team.

· Ability to operate all equipment necessary to perform the job.

Requirements

· Available to work hours between 8:30 AM and 6 PM on full-time or part-time schedule.

· Be familiar with basic functions of computers and technology.

· Must be detail oriented and highly observant.

· Previous retail or customer service experience is highly preferable but not required.

· Desirable qualities should include competitiveness and a committed and positive attitude.

Work Location: One location

Job Type: Part-time or Full-Time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Monday to Saturday

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Boerne, TX 78006: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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