Job description

Row House - Who We Are:

Established in New York City in 2014, Row House was born from the idea that rowing is the most efficient, low-impact, high-energy, full-body workout for any fitness level that brings the camaraderie and drive fostered by the sport of rowing to each class. With 90+ studios open across the globe and 300+ licensed locations, Row House is delivering on the increased consumer demand for sustainable, lower-impact workout options that reduce the risk of injury but still deliver an exciting, effective workout with a community-focused approach. We unite people of all shapes, sizes, and cultural backgrounds through their love of rowing. By offering a variety of classes, those of different strengths and abilities come together for a synchronized group fitness experience in an environment that is always welcoming.

Job Summary

Studio Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time visitors) and securing member referrals. Studio Managers must have the ability to build lasting relationships with prospective and current members in order build a strong ambassadorship and retain members. The Studio Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

Requirements:

• 2+ years of retail sales or fitness sales experience.
• Passion for the boutique fitness industry.
• Ability to create an exceptional studio experience for guests.
• Must have strong interpersonal skills, and excellent written communication.
• High Proficiency with computers and Studio software.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Trustworthy and ability to handle confidential information.
• Ability to drive 2 revenue streams: memberships and retail.
• Ability to recognize areas of improvement and make changes in a fast changing, diverse environment.

Duties:

• Maintain cleanliness and organization of the studio
• Build rapport and lasting relationships with members and staff
• Handle all member concerns with a solutions-focused attitude in a timely manner
• Manage staff schedules
• Hire, train, and supervise new Front Desk staff
• Strategically engage in marketing efforts to generate leads for the studio
• Set monthly, weekly, and daily financial targets to drive sales in both membership and retail
• Conduct pre-planning on a monthly/quarterly basis to ensure financial targets are met
• Ensure all technology is working and submit trouble tickets when necessary

Compensation & Benefits:

• Competitive Base Salary
• Performance Based Bonus + Commission on Sales
• Health Benefits, 401k participation
• Support from Regional team
• Free Rowing!

Row House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• Do you love to sell? We have commission and bonus opportunities available on top of the base salary listed in the add. Apply today!

Experience:

• Fitness: 2 years (Required)

Work Location: In person

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