Job description

We are looking for a qualified Sales administrator to join our sales admin team. USA Bath is one of Northern California’s largest and fastest growing home bathroom remodeling companies with over 18 years in the industry. The right candidate will help us achieve our goals and effectively communicate with our customers. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives working directly with our Director of Sales.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices with outstanding soft skills. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets. This position has great opportunity for advancement and increased income with a proven skillset.

Responsibilities

• Process orders via email or phone, DocuSign & CRM
• Check data accuracy in orders and contracts
• Contact clients to obtain missing information or answer queries
• Liaise with the production department to ensure timely scheduling
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements and skills

• Work experience as a Sales administrator or Sales support agent is a plus, but we’re willing to train the right candidate
• Hands on experience with CRM software and MS Office (SalesForce in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus but not required

Job Type: Full-time

Salary: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer service: 2 years (Preferred)

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• West Sacramento, CA 95691: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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