Job description
Role Objective:
To assist in the Sales process through production of proposals and work orders, along with associated templates. Manage Sales Pipeline and maintain CRM Database.
Task-driven with great schedule management skills
Increase efficiency of STI's sales
Ensure required Sales Proces steps are completed in a timely manner
Extraordinary communication abilities
Excellent relationship and team building skills
Customer service fanatic
Be recognized as a valued and trusted partner to SureTech management, team members and customers by facilitating timely followthrough and communications to sales prospects and customers
Self-starter who delivers with minimal direction
Deliver business results, personal objectives and customer satisfaction with an eye to increasing STI revenue and profitability
Analytical and process focused
Excellent ability to generalize from instance
Improve sales process efficiency and deliver consistency and reproducibility to customers by identifying and implementing automation and templates with MS Office
Tasks Overview:
- Provide excellent customer service over the phone or in writing
- Communicate effectively with VIP clients and prospects
- Document changes to client Knowledge Base, such as computer or software changes. Changes are documented in Excel and in Visio format
- Provide quote assistance to Sales Team using MS Dynamics
- Technical Research
- Basic Customer Support as needed
- Work with Social Media Apps, MS Dynamics, Visio, HTML and Graphics Programs
- Work after-hours and occasional weekends, when scheduled
Role Prerequsites:
- A positive, can-do attitude in a fast paced environment
- Growth Mindset, desire to learn continually and Comfort with Dynamic Change
- Punctuality and Fanatic Attention to Detail
- MultiTasking
- Proficiency in Microsoft Office applications, particularly Excel
Contact Information:
- All resumes should be submitted to: SureTech.com via email to: hr@suretech.com
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