Salesforce Administrator

Full Time
Ames, IA
Posted Today
Job description
Gather, analyze and problem solving as relates to data, types of data, and relationships among data elements within a business system or IT system and with business domain subject matter expertise.

Chevron-Renewable Energy Group

POSITION PURPOSE:

The purpose of this job is to be responsible for and assist with the administration of the Salesforce platform and related processes.

ESSENTIAL FUNCTIONS:

  • Maintain and customize Salesforce platform, including but not limited to Sales Cloud and Pardot.
  • In conjunction with IT, maintain security roles, profiles, sharing rules, workflows and groups
  • Build reports, dashboards and workflows
  • Assist in defining required features and mapping Salesforce features to internal business processes Manage operational requests and reporting including customer analysis and individual views and troubleshoot issues
  • Develop training materials and provide training and support to Salesforce end users, including management and new user setup and training.
  • Maintain Salesforce for integrity and accuracy including cleansing and duplicate record management
  • Mange all sales related technical resources and migration of data into Salesforce
  • Evaluate new releases (3X/year) of Salesforce to determine functionality requirements and provide detailed information on how changes will impact and/or enhance Salesforce for all departments/users

Administrative Support

  • Generate a variety of sales related reports
  • Administer eMail templates utilized within the sales group
  • Administer KPI and related reporting for the sales group
  • Coordinate activities between sales and other departments (such as marketing and customer service)

Other frequent duties:

  • Attend applicable Salesforce conferences, including local user groups related to the support and future of Salesforce
  • Perform other duties as assigned

JOB QUALIFICATIONS:

Education Required: Bachelor’s Degree in Business, IT, Communications, Marketing or other related field preferred. Equivalent experience would be considered. Salesforce certification required (ADM 201)

Experience Required: 2-4 years related experience including utilization of Salesforce platform.

Skills Required:

Advanced skills in Microsoft PowerPoint, Excel and Word.

Strong verbal and written communication skills

Extensive math and accounting skills

Special skills or knowledge preferred:

  • Sales Force
  • Pardot
  • Metazoa
  • JD Edwards
  • Experience in implementation, training and documentation

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Regulatory Disclosure for US Positions:

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at emplymnt@chevron.com.

Chevron participates in E-Verify in certain locations as required by law.

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