Salesforce Solution Architect

Position Description
Position Description:

CGI, a Platinum Salesforce Implementation Partner, is seeking a Salesforce Solution (application) Architect. The Salesforce Solution Architect will rely on their deep understanding of the Salesforce platform and experience to help guide the creation of solutions for CGI's Salesforce customer base. This person will work within a CGI team to understand our client's business needs and help deliver value through technology using Salesforce.

Your future duties and responsibilities
Project Work:

• Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
• Cultivate and nurture relationships with our clients through transparency, organization, and impeccable communication
• Ability to work with customers to understand current vs. future state roadmap
• Work within a CGI Salesforce project team to shape technical solutions and collect functional and non-functional requirements to address our client specific needs
• Create technical design documentation
• Work with CGI Salesforce development teams to meet development work timelines and adhere to solution standards
• Groom and refine the Salesforce product backlog for our client projects
• Provide guidance in user story writing
• Describe and illustrate designs leveraging tools like: Visio, Lucid, Mural

Skills:

• Stay up to date on new Salesforce features/releases/products
• Work on our Proposal Teams
• Facilitate discussions with both business and technical stakeholders to extract critical business requirements and present a technical vision & solution that meet customer and project needs
• Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
• Assist in building proposals for business development opportunities
• Work with the client, sales team, business partners, and related practice area leaders within CGI to prescribe a complete solution to meet project goals as well as longer term needs. (Solutions include software products, product customizations, custom development, other technical and business services, integration, and the project plans and estimates necessary to implement the solution)
• Based on the prescribed solution; provide project plans, estimates and scope input to sales for proposals and statements of work

Required Qualifications:

• 4 - 7 years of prior Salesforce hands-on experience as an architect
• Ability to configure and customize Salesforce.com environments with a deep understanding of the constraints imposed by governor limits, editions and licensing, etc
• Experience with multi-org deployment architectures and developing apps for AppExchange is a definite plus
• Understanding of front-end and back-end development including: Aura Framework, Lightning Web Component (LWC), Visualforce, Apex, REST and SOAP-based web services, debugging, troubleshooting, and performance management
• Understanding of relational databases and experience with SOQL
• Experience with integration design patterns with Salesforce (leveraging an iPaaS or custom)
• Experience with data migrations between Salesforce and other systems is preferred
• Strong written and verbal communication skills. Candidates must be able to effectively convey information and recommendations to clients (technical and non-technical)
• Ability to coach, motivate, and direct work tasks to a team of Salesforce professionals
• Ability to tailor communication to multiple audiences at all levels
• Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on results
• Ability to work with SMEs, other Solution Architects, sales teams and clients to determine the best solutions for known and anticipated constraints
• Certified Salesforce Application and/or System Architect (or on the way to becoming Certified)

Required qualifications to be successful in this role

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.