Job description
POSITION OVERVIEW
This position is for the employer The Ranch at Laguna Beach, at their Young’s Beach Shack location in Dana Point, CA. The goal of this position is to provide shuttle services for guests, to and from the parking area to the beach café, event venue & beach, in a friendly and professional manner.
DUTIES AND RESPONSIBILITIES
- Drive golf cart to provide shuttle services ranging from 1-8 passengers.
- Shuttle guests from the parking area to their destination including the beach, café, and event space.
- Assist guests with loading and unloading beach chairs, coolers and personal belongings as needed.
- Ensure golf carts are always kept clean and free of debris and trash.
- Inform guests of all our locations of Lost Pier Café & The Ranch at Laguna Beach.
- Ensure golf carts are always properly charged and plugged in at the end of the shift for recharging.
- Charge guests the proper shuttle fees using the handheld Toast device.
NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above.
SUPPORTIVE FUNCTIONS:
In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch:
- Assist in other areas of the Beach Café and needed.
Education and Licensing:
- High school or equivalent education required. Valid state driver’s license required. Must have a clean driving record and be at the age of 21 or older.
- Customer experience required, preferably in a resort or hotel environment. Ability to operate all types of golf carts and POS systems for capturing payment required. Previous experience as shuttle driver preferred.
- All team members must maintain a neat, clean, and well-groomed appearance per The Ranch LB standards.
Competencies:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Knowledge of the city, particularly tourist attractions.
- Must have satisfactory driving record.
- Knowledge of The Ranch operations, its services, and facilities.
- Most work tasks are performed outdoors. There is no effective protection from weather.
- Must be able to work in extreme weather conditions including heat, cold, rain, wind, etc.
- The position requires standing, driving and getting in and out of vehicles most of the day.
- Must be able to stand or drive and exert well-paced mobility for up to 8 hours in length.
- Talking and hearing occur continuously in the process of communicating with supervisors and other team members.
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
Regular attendance is essential to the successful performance of this position. Irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the fluctuation in business levels in the hospitality industry, team members may be required to work varying schedules to reflect the business needs of The Ranch. In addition, attendance is required at all scheduled training sessions and meetings.
Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities. Team members who violate The Ranch rules and regulations will be subject to disciplinary action, up to and including termination of employment.
This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of team members under his/her supervision.
Flexibility with working hours and on-call rotation.
Job Benefits:
Free golf
Voluntary Participation in retirement savings plan
From: The Ranch at Laguna Beach
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