Job description

OVERVIEW OF ATHENA:

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting for a Security Officer. The Security Officer is responsible for Responding to, and participating in, various codes, drills and other emergencies, building/mall safety inspections and customer service, as circumstances dictate and related duties as assigned. This full time position pays $18.89 per hour and is located in Phoenix, Arizona.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Will be rotated through various assigned posts or as a campus interior rover Assisting in patient interventions in any way possible to show support to staff

· Problem-solves, and assists in resolving patient conflict as appropriate

· Encourages proper Non-Violent Crisis Intervention (NVCI) methods to unit staff as well as provides timely information and feedback to on-duty Hospital Security Supervisor, and others as/if necessary

· May be involved with vehicle and radio maintenance, safety inspections and related documentation

· Participate in developing department goals, objectives, and systems.

· Participate in staff meetings and attend other meetings and seminars as assigned.

· Recommend new approaches, polices, and procedures, to continually improve efficiency of the department and services performed.

· Efficiently performs duties as assigned and works as a team within division and company.

· Perform other related duties as assigned.

Required Skills/Abilities:

· Excellent verbal, written, and listening communication skills within the English language.

· Proven, high quality customer service (internal and external customers).

· Ability to work collaboratively.

· Receiving, transmitting, and carrying out written or verbal directives

· Effective verbal de-escalation techniques and language

· Evacuation procedures including the use of fire extinguishers and their operation

· Proper investigation and report writing

· Monitoring and operating electronic cameras or other safety related equipment such as using radio communication equipment, telephones, and emergency numbers

· Respond to Hospital related codes and able to provide verbal and/or physical intervention in critical patient interactions

· Maintain interpersonal relationships with patients/residents, staff, and other law enforcement personnel and visitors

· Interpret and apply policies and procedures

· Communicate effectively both verbally and in writing

· Perform physical duties such as lifting and carrying

· Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination

· Solid ability to analyze situations carefully and adopt appropriate courses of action.

· Ability to understand and adhere to the duties, methods, and procedures required by the position.

· Excellent organizational skills and attention to detail.

· Ability to prioritize tasks.

· Ability to effectively communicate to large and small group audiences.

· Proficient with Microsoft Office Suite or related software.

Education and Experience:

· Possess at least one years of progressive responsibility in a security and/or behavioral health setting, preferably in a mental health care facility or in hospital/institutional security, or law enforcement work experience

· Requires a valid Arizona Driver’s license and the ability to drive as a rover –

· A State Hospital employee must be able to obtain a valid Level One Fingerprint Clearance Card pursuant to A.R.S. § 41-1758.07. –

· Must be able to obtain and maintain CPR and NVCI certifications –

· Driving is required for State Business. –

· Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11). “This position is subject to the vaccination requirements outlined in CMS Interim Final Rule - Medicare and Medicaid Programs; Omnibus COVID-19 Health Care Staff Vaccination (published November 5, 2021) (86 FR 61555).”

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift and move up to 25 – 50 pounds at times.

· Standard hours of work Monday through Friday, 8:00 am – 5:00 pm, however evening and weekend hours may be required

· Travel may be required up to 10% of the time

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.

The benefits of working for ATHENA include:

· Support from a team of professionals committed to making your life better.

· Medical, dental and vision insurance.

· Medical and dependent flexible spending account.

· Pet insurance.

· Mass transportation benefit for the Maryland and Washington, D.C. area.

· 401k with a generous employer match.

· Easy to use employee self-serve HR portal.

· Paid time off varies by contract – be sure to inquire with your Recruiter.

· Holiday pay varies by contract – be sure to inquire with your Recruiter.

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Job Types: Full-time, Temporary

Pay: $18.89 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift

Ability to commute/relocate:

• Phoenix, AZ 85007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Security in a behavioral health setting: 1 year (Preferred)

Work Location: In person

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