• Assumes Duties of the Security Manager in his/her absence
• Ensure all safety and security personnel perform their duties following Carillon policies and procedures, and as instructed by the Director of Security and Security Manager.
• Develops and administer the work schedule for the security staff.
• Conducts and oversees training of all new security officers as well as ongoing training requirements for current security officers.
• Oversees the Security Key Control program.
• Arranges for and conducts safety training as required for Carillon Miami Wellness Resort.
• Review’s security and safety reports for completeness and accuracy; distributes reports to other departments as required.
• Prepares reports for the Security Manager.
• Assist in completing of payroll documentation.
• Investigate security and safety incidents to incidents, to include guest and employee interviews as necessary, document and findings.
• Discipline Security staff when necessary.
• Ensures cleanliness and excellent condition of equipment and work area.
• Ensure property patrols are conducted as required.
• Assist Carillon management when required.
• Maintains accurate records and order necessary materials.
• Reports and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.

Education, Experience and Skill Requirements

• 
  High School Diploma or equivalent, plus 2 years security and safety experience, or equivalent combination of education and experience, in a Hotel / Resort environment.
• Ability to develop and maintain good working relationships with all levels of Carillon Miami staff, vendors, guests, residents and government agencies.
• Excellent customer service and positive interpersonal skills.
• Good verbal and written communication skills.
• Proficiency in Microsoft Word, Excel and Outlook.
• Strong analytical and problem solving abilities.
• Good judgment and the ability to maintain confidentiality are critical.
• Ability to effectively handle multiple tasks simultaneously with frequent interruptions.
• Ability to grasp, list and /or carry or otherwise move goods weighing a maximum of 200 lbs and sufficient manual dexterity in hands.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations and be able to prevent and/or handle emergency situations.
• Be able to work a flexible schedule AM Shift, PM Shift, Holidays and weekends.

Certifications / Licenses Required

• 
  CPR / First Aid certification
• Class D Security License