Server (Afternoon & Evening Hours)
Full Time
Alpharetta, GA 30009
$20 - $30 an hour
Posted
Job description
TBB 122 is a community focused full service restaurant/café located in Alpharetta, GA. We are searching for a motivated and passionate bartender as we expand our dinner service. Shifts will typically begin from 4:00pm to close, roughly 10pm. There is also opportunity to work our breakfast and lunch shifts should your availability allow.
A TBB122 Server is responsible for providing legendary hospitality and service to all of our Guests at all times. This position is primarily responsible for greeting the Guests at the table, delivering recommendations and advice to the Guest regarding our menu, accurately taking and inputting the Guest orders, maintaining the guest table adequately during the Guest visit, processing payment for the Guest, and concluding the Guest visit properly.
The Server must continually develop and improve their menu knowledge and service techniques. The Servers must actively participate in pre-shift meetings and other training sessions. The Server must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the Server is required to maintain a positive, respectful and courteous attitude towards all Guests, team members and Managers at all times.
Duties & Responsibilities
A TBB122 Server is responsible for providing legendary hospitality and service to all of our Guests at all times. This position is primarily responsible for greeting the Guests at the table, delivering recommendations and advice to the Guest regarding our menu, accurately taking and inputting the Guest orders, maintaining the guest table adequately during the Guest visit, processing payment for the Guest, and concluding the Guest visit properly.
The Server must continually develop and improve their menu knowledge and service techniques. The Servers must actively participate in pre-shift meetings and other training sessions. The Server must be a team player, helping wherever and whenever needed to ensure that all Guests receive legendary hospitality. Finally, the Server is required to maintain a positive, respectful and courteous attitude towards all Guests, team members and Managers at all times.
Duties & Responsibilities
- Present food and beverage items quickly and accurately, with proper garnish to all guests at all times.
- Develop a thorough understanding of all menu items, including daily specials, improve that knowledge whenever possible and strive to share that knowledge as required by the guest.
- Run food for Teammates
- Ensure that all Guests feel welcome and are given responsive, friendly and courteous service at all times.
- Remove used utensils, plates and glassware between courses and provide replacements if needed by the Guest.
- As quickly and accurately as possible, take Guest orders at the table and input them in the POS system.
- Execute the TBB122 Steps of Service for all Guests.
- Understand and uphold all policies regarding Guest hospitality and safety, including Alcohol consumption, allergies, sanitation, etc.
- Respond immediately and appropriately to any situation where the Guest perceives less than legendary service or hospitality, including involving a Manager.
- Provide warm, friendly and efficient service and hospitality so that every guest becomes a repeat Guest.
- Accurately prepare cash-outs and other end-of-shift reports.
- Clock in and out accurately according to your posted schedule.
- Keep waste to a minimum by accurately inputting orders in the POS system, garnishing correctly, and preparing food items accurately during side work by following recipes and prep lists carefully.
- Carry, stack, store and clean plates, glassware and utensils properly. Avoid unnecessary breakage, and do not carelessly throw smallware's in the trash.
- Maintain a clean workplace and floor and address spills immediately.
- Continuously improve salesmanship techniques
- Contribute to a positive, productive working environment for all team members at all times by maintaining a happy professional attitude while at work.
- Demonstrate respect and courtesy towards all FOH, BOH and Manager teammates.
Qualifications:
- At least 1 year of experience as a Server or Bartender in a table service restaurant
- Must be fluent in English
- Must possess the ability to write Guest orders accurately and operate a POS system,
- Must be able to work effectively in a fast paced setting while walking or standing for up to 12 hours per day
- Must be able to carry 2-3 plates, trays of 4-6 drinks, or bussing trays safely
- Must be at least 18 years of age
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