Job description
ACES Pickleball + Kitchen is looking for energetic and outgoing individuals who are excited to provide the best customer service every time! In this position, you are the person guests see and interact with while dining at ACES. Servers and attendants are constantly representing the company through providing excellent hospitality, customer service, and knowledge of our menus. This position is the core of welcoming the guests when they are seated and responsible for taking orders, recommending menu options, offering drinks to pair with their order, knowing in-depth about menu items and any specials, and keeping ACES tidy, clean, and well maintained.
Starting base pay of $12/hour PLUS tip pool.
DUTIES AND RESPONSIBILITIES (include but are not limited to)
- Enlightened Hospitality - taking care of each other, our guests, our community, our suppliers and our stakeholders.
- Uphold the Core Values - ensure that all team members and guests are treated with respect and dignity and that the actions of operation are consistent with our values.
- Customer Service - ensure a high level of service, proactively meet and get feedback from guests, handle complaints with grace and respond with a meaningful response.
- Knowledge - Have a deep understanding of the menu and different ingredients.
- General Operations - assist all other positions as needed.
- Responsible Alcohol Service- Check IDs and monitor guests’ alcohol consumption in order to serve responsibly.
- Presentation- Show up to work clean and in uniform, understanding that our presentation is an aspect of our service.
- Punctuality - Arriving on time is essential to supporting the team and setting you and ACES up for success. Follow the proper steps to alert your supervisor if you must be late.
ABOUT ACES PICKLEBALL + KITCHEN
Located in Norwood, ACES will be a first of its kind Pickleball + Kitchen Facility. Identified as the fastest growing sport in the country, pickleball is quickly becoming a favorite sport for folks of all ages. ACES will have membership opportunities for folks who want to enjoy the facilities on a more regular basis as well as being open to the general public for walk up dining and gaming. ACES will not only host regular play and dining throughout the week but will have a full calendar of events and tournaments throughout the year. In addition to regular play, ACES also has a full time professional team of instructors and coaches that can provide private lessons for guests and members alike. In addition to Pickleball, the facility will have a full service restaurant and bar along with a variety of additional lawn games, TV’s for sports viewing as well as live music and special events.
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Casual dining restaurant
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Cincinnati, OH 45212: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Serving: 1 year (Preferred)
Work Location: In person
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