Job description
Overview:
General Accountability:
The Service Center Coordinator directs the daily operations of a satellite facility. This includes working with Technical Sales Representatives (TSRs) on business development and coordinating with the laboratory with respect to project management activities, sample receiving, and field services for work coming from the service center. The position requires a combination of client services skills, field operations, and the local market.
Responsibilities:
Required Qualifications:
We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.
"ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"
ALS is a VEVRAA Federal Contractor.
EOE AA Minority, Female, Veteran, Individuals with Disabilities
Click Here to view the EEO is the Law poster
#nocb
ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. ALS provides a diversified line of independent analytical services to a wide range of top-tier customers in the pharmaceutical, nutraceutical, environmental, and food industries. Our diverse laboratories perform routine and specialty analytical testing for compliance, safety, certification and verification purposes.
General Accountability:
The Service Center Coordinator directs the daily operations of a satellite facility. This includes working with Technical Sales Representatives (TSRs) on business development and coordinating with the laboratory with respect to project management activities, sample receiving, and field services for work coming from the service center. The position requires a combination of client services skills, field operations, and the local market.
Responsibilities:
Specific Responsibilities:
- Establish a working relationship with clients.
- Work in collaborative efforts with local TSRs on business development.
- Communicate sampling schedules and project information to the laboratory.
- Project management functions for specific clients as requested by the laboratory.
- Communicate client concerns/issues to the laboratory.
- Keep clients informed of new developments and laboratory services.
- Coordinate with the field team to collect samples and get them to the laboratory.
- Courier activities as required.
- Training of local field team.
Required Knowledge, Skills & Abilities:
- Current Driver’s license with clean driving record
- Ability to operate company vehicle.
- Knows the region and able to read maps.
- Able to take ownership for meeting goals and objectives; willing to be accountable for own decisions, and willing to give 100%. Look for new ways to accomplish objectives.
- English verbal and written communication skills with the ability to communicate with clients, staff and management.
- Multi-tasked, organized, detail oriented, and possesses problem solving capabilities; will have good time management capabilities.
- Self-motivated and self-directed; able to work independently.
Required Qualifications:
- High School education
- Interest in Science helpful but not required.
- 1+ years working as a Courier, driver, messenger, or related position.
Physical Requirements:
- Able to speak and hear clearly while communicating with co-workers, Department team members, management, and clients.
- Able to lift up to 50 lbs on a consistent basis (may request and use a dolly for situations requiring heavy loads).
- Able to sit, drive, and walk for 100% of an 8 hour day.
- Must be able to drive and get in and out of vehicle.
- Dexterity in hands and fingers to operate vehicle, computer and other equipment.
- Must have average vision and able to see to read reports and operate vehicle, office equipment.
We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.
"ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"
ALS is a VEVRAA Federal Contractor.
EOE AA Minority, Female, Veteran, Individuals with Disabilities
Click Here to view the EEO is the Law poster
Click Here to view the FMLA Law poster
Click Here to view the EPPA Law Poster
Click Here to view the Pay Transparency Provision
Click Here to view company E-Verify Participation Poster
#nocb
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