Job description

Why Us

At the Arcade Lounge, our atmosphere is one of excitement, energy, and fun, offering an engaging and dynamic work environment for our Slot Attendants. Our gaming floor is filled with video slot machines, colorful lighting, and upbeat music, creating a lively and entertaining space for both our guests and team members.

As a Slot Attendant, you will be an essential part of fostering a positive and inviting atmosphere for all who visit. Our team is friendly, supportive, and committed to providing the best possible guest experience. We take pride in our exceptional customer service, focusing on building relationships and ensuring that every guest feels welcome and valued.

Though the work can be fast-paced and occasionally demanding, our team members enjoy the camaraderie and excitement that comes with being part of the Arcade Lounge family. We celebrate our successes together, and we encourage a strong sense of teamwork and collaboration among all employees.

JOB DESCRIPTION

Arcade Lounge, a leading video slot machine business, is currently seeking an enthusiastic, customer-focused Slot Attendant to join our growing team. The ideal candidate will be responsible for ensuring a superior guest experience, providing support in the daily operations of our gaming floor, and maintaining a clean, safe, and welcoming environment.

The pay is based on experience and ranges from $12 hr-$14 hr plus tips.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Greet and assist guests in a friendly and professional manner, ensuring a positive gaming experience.
• Monitor gaming floor to ensure proper functioning of video slot machines, promptly reporting any malfunctions to the appropriate technician.
• Conduct minor troubleshooting and maintenance on slot machines, as needed.
• Provide clear and accurate explanations of game rules, payouts, and other relevant information to guests.
• Efficiently process and handle cash transactions, including redemption of tickets and payouts.
• Maintain a thorough understanding of all promotions and events offered at Arcade Lounge.
• Observe and report any suspicious activity or potential security issues to management.
• Ensure the gaming floor is clean, organized, and well-stocked with necessary supplies.
• Adhere to all company policies, procedures, and gaming regulations.
• Perform additional tasks as assigned by management.

STANDARDS OF PERFORMANCE

• Maintain interpersonal working relationships among personnel and the public.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the position.
• Ability to troubleshoot electronics.
• Integrity and Dedication to excellence.
• Must be a Team Player.

QUALIFICATIONS

• High school diploma or equivalent required.
• Previous experience in a customer service role, preferably in a gaming or hospitality environment.
• Basic knowledge of video slot machines and gaming industry is a plus.
• Excellent interpersonal and communication skills.
• Ability to handle cash transactions accurately and efficiently.
• Detail-oriented with strong problem-solving skills.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be at least 21 years of age and able to obtain a gaming license.

If you are excited to join our dynamic team and thrive in a fast-paced, customer-focused environment, please apply.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• West Palm Beach, FL 33409: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Would you be able to pass a criminal Background check?
• We are open 24/7, with that being said would you be able to work some days, evenings, late night, and/ or holidays if needed?

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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