Job description

*** Job requires a prompt 8:00AM start time in Dallas, TX near the intersection of Lovers Lane and Inwood Road/ Dallas North Tollway. If you cannot be physically present in this location at this specific time please do not apply. *** Molly, our dog, comes to work with us everyday. If you do not like dogs, or have an allergy that would affect your work ability, please do not apply.

We are a family run business and a small team. We are looking for a studio manager for full time employment who possesses a positive attitude, a sharp attention to detail, and a "Type-A" organizational mindset.

If you love weddings (all of the details!) and are highly organized we would love to hear from you! This role is for someone who enjoys helping people and thrives in hospitality scenarios in the front-of-house, and loves keeping up with an organized, systemized, and routine back-of-house.

JOB DESCRIPTION

· Office hours are Monday – Friday from 8:00AM until 5:30PM. This job, rarely, but may require occasional Saturday/weekend assignments.

· Responsible for managing attendance and vacation/sick/PTO records

· Responsible for all outbound mailing

· Maintain studio set-up & overall condition

· Manages the pipeline of all current clients’ status

· Responsible for all communications to photography team

· Calendar maintenance, updates, and internal + external communications

· Communication with all clients

Studio Preparation and Host

· Responsible for studio set-up and overall condition for every meeting and appointment

· Ensure we are stocked on all supplies and provisions for serving clients

· Ensure we are prepared hosts to anticipate clients’ needs

Customer Service

· The first voice of our company when current and prospective clients call

· Confirms the time and location for all photo shoots, meetings, and scheduled appointments

· Act as lead "client-care officer" through direct contact with every client and partner

· When a wedding demands an assistant, be available to assist lead photographers

· Handles wedding and studio client communication

· Schedules time to view photos with clients

· Handles customer care throughout the entire process

· Notify clients of their order status once prints or albums are ready for pickup

Equipment, Collateral, and Supply Management

· Responsible for preparation of all gear and check lists before events and gear pickup

· Responsible for all photography gear and equipment being checked in and out when in use

· Regularly maintain essential office supplies for daily business use

· Ensure we are always equipped with our business printed materials

· Responsible for care and preparation of all finished products

Marketing Assist

· Responsible foroutbound mailings

· Works with marketing coordinator and sales for weddings and studio photography projects

· Assists in marketing endeavors

· Assist Marketing coordinator in all client gifting

· Implements marketing materials

Job Type: Full-time

Pay: $44,000.00 - $54,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Have you been in a wedding or attended a wedding before? Please share.

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 2 years (Required)

Work Location: One location

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