Job description

JOB PURPOSE:

It is the responsibility of the Supervisor of Home Care Operations to assist the Senior Director of Home Care Services with the day-to-day operations, which include daily supervision of coordinators, assisting with developing policies and procedures, drafting and generating operational reports to administration and other departments outside of the agency, and special projects assigned by the Senior Director of Home Care Services.

JOB RESPONSIBILITIES:

• Assist leadership with projects to prepare and maintain the agency in a state of “readiness” for NY State DOH and JCAHO surveys.
• Oversee the day-to-day operations of the agency, including establishing processes to achieve efficiency and quality, and supervising Professional, Support, and Paraprofessional staff. Maintain the 24hr “on-call” coverage of the agency.
• In conjunction with the HR department, hires Professional and support staff.
• Maintain Performance Improvement Process by monitoring standards, and collecting data through systematic audits, and reporting findings, process interventions.
• Maintain compliance with the internal “corporate compliance program”, DOH CHRC regulations, aides’ certificate, in-service education, health status, and supervision requirements.
• Prepare weekly/ monthly/annual statistical and productivity reports as required by regulations, agency policies, and/or as requested by the Senior Director of Home Care Services.
• Work with the Finance staff in ensuring the accuracy of billing information and facilitating timely follow-up when errors and discrepancies are noted.
• Work collaboratively with the collective bargaining unit to ensure that employee issues are resolved timely.
• Weekly meetings with Director to advise on interoffice matters/employee concerns.

SALARY RANGE: $62,000.00 - $68,000.00

WEEKLY HOURS: 40 hours

SCHEDULE: MONDAY TO FRIDAY, 8:30 AM - 5:30 PM

QUALIFICATIONS:

Education:

• Associate’s Degree in healthcare administration, business, or other healthcare-related fields, or a minimum of 2 years of supervision experience required.
• Bachelor’s Degree in Health Care Administration or related field preferred.

Other:

• 2-3 year’s of Home Care Agency experience.
• Demonstrate proficient typewriting skills. Typewriting test must be taken with a minimum of 30 – 35 words per minute, preferably, and over 90% of accuracy.
• Maintenance of patient/employee confidentiality
• Adhere to all policies and procedures of Best Choice Home Health Care
• Ability to interact with all levels of staff efficiently and professionally.
• Effective communication skills: Listening – Ability to accept advice, direction, and constructive criticism from others and proceed in a positive direction.
• Oral Communication – Ability to express one’s thoughts, ideas, reactions, and perceptions with others in a non-threatening, non-judgmental manner.

Job Type: Full-time

Pay: $62,000.00 - $68,000.00 per year

Benefits:

• 401(k) matching
• 403(b) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Tuition reimbursement
• Vision insurance

Medical specialties:

• Geriatrics
• Home Health

Schedule:

• Day shift
• Monday to Friday
• On call

Work setting:

• Long term care
• Outpatient

Ability to commute/relocate:

• Bronx, NY 10467: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your expected salary range?
• Do you have the COVID Vaccination?

Education:

• Associate (Preferred)

Experience:

• Home Care Agency: 2 years (Preferred)

Work Location: One location

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