Under the general supervision of the Tuberculosis (TB) Manager, this position will mainly support the TB Control Office in providing TB community outreach, education, case coordination and assistance with diagnosing, treating, and preventing the spread of TB in Ventura County.

The ideal candidate will have some experience providing community outreach and education to a diverse population, with some experience conducting interviews and contact investigation both in office and in the field; will be able to maintain effective working relationships and communication skills in the workplace. They will have advanced skills in working with federal, state, and private insurance and obtaining authorizations; will have advanced/strong skills working with Microsoft office and/or electronic health records and state reporting databases.

PAYROLL TITLE: Community Health Worker

EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

AGENCY/DEPARTMENT: Health Care Agency – Public Health/Tuberculosis Clinic

Community Health Worker is represented by the Service Employees' International Union (SEIU) and is eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term) Intermittent, and Extra-Help vacancies for this position only. There is currently one (1) Regular vacancy.

TENTATIVE SCHEDULE
OPENING DATE: May 11 2023
CLOSING DATE: May 25, 2023, at 5:00 p.m.

Duties may include but are not limited to the following:

• 
  Using numerous resources available, locates patients/clients who are or may have been exposed to communicable diseases; may be in contact with law enforcement, family members, acquaintances, courts, and other connections; may use the internet and social media;
• Conducts investigative interviews on patients/clients by asking questions in search of historical information involving personal relationships with infected persons while maintaining professionalism and complying with HIPAA; interviews may by conducted in homes, apartments, hotels, and other living conditions which exposure to hazardous materials, molds, and other sanitary conditions may be present;
• Performs preliminary specimen collection of blood, urine, skin, and/or saliva diagnostic tests on patients/clients to ascertain exposure to communicable diseases;
• Assess health needs of patients/clients, makes recommendations regarding communicable disease treatment programs and immunizations; and coordinates educational and medical resources available;
• Ensures patient/client compliance by maintaining contact and evaluating communicable disease status, detection, treatment progress, preventive care, and to answer inquiries as needed;
• Communicates with physicians, Public Health Nurses, laboratory personnel, and other medical providers regarding communicable disease cases, locations, persons infected, and other demographics;
• Engages with various diverse population groups and organizations in an effort to provide outreach, establish a trust and rapport; and organize informative activities on communicable disease symptoms, transmission, testing, treatment, Public Health laws, and other resources available;
• Uses Microsoft Office (Word, Excel, and PowerPoint) to prepare and conduct presentations on communicable disease prevention, detection, and treatment;
• Creates informational material on training, treatment, contacts, resources available for patients/clients in the form of flyers, brochures, pamphlets, and other creative methods;
• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

Education, Training, and Experience:
High school diploma, GED or equivalent, plus any combination of education and experience which has lead to the acquisition of the required knowledge and abilities.

Necessary Special Requirements:

• Must be bilingual (English/Spanish);
• Must possess or be able to obtain and maintain a valid California driver license by date of hire;
• Must be willing to work with patients/clients with communicable diseases;
• Medical Assistant Certificate; OR
• Possession of Phlebotomy Certificate
• Six (6) months experience in phlebotomy; OR
• Six (6) months experience as Medical Assistant

• College course work in social sciences, ethnic studies, health sciences, communications, or related fields;
• Previous experience working with Federal (i.e., Social Security) and/or State (i.e., Medi-Cal) programs;
• Previous experience working with either private health insurance or public insurances;
• Previous experience working directly with people providing customer service in a case management setting;
• Knowledge of Medi-Cal claims;
• Experience conducting investigative interviews on patients and/or clients;
• Experience providing community outreach and education to a diverse population;
• Experience in Windows environment and using Microsoft Word; and
• Experience working in Ventura County’s Medical Center or Public Health Department.

• Community service organizations that provide services to Public Health Department target population;
• Medical terminology;
• General knowledge of community agency program policies and procedures;
• Group and family dynamics;
• Knowledge of specialized health related topics such as communicable diseases and preventative health maintenance;
• General knowledge of Medical guidelines.

• Computer literate in Windows environment and skilled in use of Microsoft Word and Excel;
• Bilingual in English/Spanish;
• Ability to develop trusting and effective working relationships with a diverse client population; and,
• Able to lead and/or work effectively in a team environment.

• Effectively communicate with individuals and groups from diverse cultural, socio-economic backgrounds;
• Investigate, teach and follow up on communicable diseases with clients;
• Write reports and provide recommendations;
• Maintain case management notes on Nursing computer system;
• Monitor client compliance with health care plan;
• Perform various health screening tests such as preliminary specimen collection of blood, urine, skin and/or saliva and blood pressure measurement;
• Monitor client compliance with health care plan.

FINAL FILING DATE: Applications must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Thursday, May 25, 2023.

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire.

LATERAL TRANSFER OPTION: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this exam AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

WRITTEN EXAM – 100%: A job-related written exam will be administrated that test applicants’ knowledge of language usage, interviews/confidentiality, medical knowledge and terminology, interpersonal relations and filing. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, and driving record may be required for this position.

EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

For further information about this recruitment, please contact Vivian Merida by e-mail at Vivian.Merida@ventura.org or by telephone at (805) 677-5231.