Technical Enablement Architect (Unit 42)

Full Time
Santa Clara, CA
$145,800 - $235,850 a year
Posted
Job description
Company Description


Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.


Job Description


Your Career

As a Systems Engineering (SE) Enablement Architect at Palo Alto Networks, you are responsible for improving the sales effectiveness of our internal technical sellers through creating and delivering programs and instruction which contribute to educating and enabling SEs, with a priority focus on the Unit 42 services, products, and solutions. The role will require close coordination with Unit 42, Sales Engineering leadership, Product Management, Marketing, Channel Enablement, Education Services, and other Shared Services teams. This role reports to the Director of WW Technical Enablement.

All candidates must have in depth incident response and threat intelligence knowledge, as well as the Systems Engineering experience. In addition, training experience and solid knowledge of blended Learning teaching tools and methods will be vital for the success of this position. This role delivers these services across all Systems Engineering roles and territories and is not a customer-facing or supporting role.

Your Impact

  • Contribute to onboarding learning programs so new hire SEs can position, present, and demonstrate Palo Alto Networks Unit 42 security solutions within 90 days of their start date
  • Equip System Engineers with knowledge and skills to tell the Unit 42 story and better be able to sell our proactive security, threat hunting, MDR and incident response services
  • Lead ongoing technical enablement activities that help new hires and existing SEs to develop skills to deliver effective customer presentations, demonstrations, and evaluations related to Unit 42
  • Implement technical enablement and discovery skills related to Threat Intelligence, Security Operations and Incident Response strategies and products
  • Lead ongoing technical enablement activities to teach SEs the newest innovations in Palo Alto Networks Unit 42 services so that SEs can discover and qualify new opportunities effectively
  • Develop learning paths to help SEs learn fundamentals of technical areas where they will position security solutions: e.g., Cloud, SoC, IR, InfoSec, Threat Hunting, EDR, Behavioral Analytics, AI and more
  • Work with the Service Center to help with the curation of information across multiple sources to build learning paths specifically for SEs
  • Facilitate delivery of Unit 42 technical enablement sessions, workshops, assessments, and certifications, either remote or in person, to various GTM roles for continued education
  • Conduct stakeholder interlock meetings with Field leadership, PM, and Unit 42 Technical leadership to review a rolling 3-quarter enablement plan for feedback, refinement, and augmentation
  • Partner with the platform team to maintain the accuracy of CMS postings informing SE organizations of enablement updates, upcoming activities and requirements, and technical content and links
  • Educate SEs on using hands-on labs for SEs to improve their product knowledge and drive effective customer engagements to produce technical wins in the sales cycle
  • Coordinate with extended teams to test and advise on product demonstrations, providing feedback from the field SE organization
  • Participate in coordinating, planning, and delivering the annual SE Tech Summit and SKO event to enable employee and partner SEs and SE leaders
  • Coordinate Professional Skills training workshops for SEs and SE Leaders
  • Help our Core SEs understand Unit 42 threat intel stories, solutions, competitors, value alignment of our Unit 42 services offering, and when doing a demo, lab or POV is appropriate
  • Leverage data and metrics to correlate program participation to performance outcomes, making course corrections as needed to ensure desired results are achieved

Qualifications


Your Experience

  • Experience as a Threat Hunter, Systems Engineer and/or SE Manager that include threat intelligence and Unit 42 story with customers
  • Minimum of 3 years experience in Incident Response or Security Operations Center functions
  • Minimum of 3 years of experience operating or selling SOAR and/or SIEM technologies
  • Experience with tools regularly employed in the course of performing as an SE
  • Experience with complex security technical selling process
  • In depth understanding of the cybersecurity market and relevant business drivers
  • Understanding of security sales cycles - portfolio or platform offerings
  • Professional training and enablement experience in a technology sales environment
  • Success with facilitating and/or delivering technical training
  • Ability to apply technical differentiators and insights to support teams in competitive positioning with customers
  • Highly motivated, energetic, collaborative, and self-starter who demonstrates leadership, adaptability, flexibility, and integrity
  • Mentoring/Coaching or Leadership Development Experience
  • Ability to travel up to 30%

Additional Information


Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $145,800/yr to $235,850/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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