Job description

Telephone Sales Representative
Mallory Portraits is a high-end portrait studio located in New Hampshire, just north of Boston. We are looking to add 2-3 people to our growing team.

The phone sales role involves calling warms leads in the northeast to book photography sessions. Our clients are awesome and our business treats them like that. We want every client to have an amazing experience from start to finish. The goal for the telephone sales rep is to keep the studio's schedule fully booked. Sales is 90% of the role, 10% is connecting with clients/canceling/rescheduling the studio schedule via phone, text, & email.

• Inside sales
• Fully remote
• Training held from your own home
• Full training and support provided
• Competitive hourly rate + BONUS structure

Do you have experience working in phone sales? Love hitting KPIs? Are you a people person and LOVE talking with people? Are you beyond organized? Then keep reading!

What personal qualities and experience are we searching for?

• Previous experience in a CALL CENTER/telemarketing/phone sales role or similar required
• Be able to get excited on the phone with a WARM personality and an amazing phone voice
• Must meet weekly sales requirements (these are set on Monday and must be met by Friday)
• Excellent verbal communication
• Experience with scheduling
• Strong ATTENTION-TO-DETAIL with the ability to follow systems and procedures
• Strong work ethic, dedicated, and time management skills
• Organized and tech savvy
• The ability to work independently and must be driven & competitive
• Must value family and artwork
• Able to self-evaluate calls
• You must be a strong sales closer

Other requirements include:

• Fast Cable Internet Connection
• Dedicated Home Office, computer
• 2 monitors suggested
• Corded Computer Headset
• Must be able to work well with other colleagues
• Ability to multitask and remain calm under pressure, diffuse clients, especially during peak hours or intense situations

Working hours?

• We are looking to add several part-time positions between 1-6pm EST
• 5 hour shifts (25 hours per week)
• Monday - Friday

Do we provide training?
Yes, training is mandatory and will be held from the comfort of your home during business hours. More information will be provided if you are successful in obtaining the role. Weekly on-going meetings with our studio manager and other agents provide further education and training opportunities.

Bonus Pay?

Make up to $200 additional in bonuses per week.

What’s next?
Include a cover letter TELL US WHY YOU WANT THIS JOB. The voice portion of this application is imperative. Should you not leave a voice message your application will be rejected.

hybrid-remote, remote work from home, call center representative, call center, customer service

Job Type: Part-time

Pay: From $18.00 per hour

Experience level:

• 3 years

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Sales Experience: 3 years (Required)
• Customer Service: 5 years (Preferred)

Work Location: Remote

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