Job description
Job Title
:
Ticket sales representative, WooSox Sales Academy
Reports To:
Senior Director, Ticket Sales & Strategy
Department/Group
:
Ticket Sales
Position Type:
Part-time
Overview:
The Ticket Sales Rep within the WooSox Sales Academy will be tasked with selling ticket plans, group outings, birthday parties, etc. for 2023 WooSox games at Polar Park. This key team member will focus on creating memorable experiences for fans and their families. The club will provide this team member with the necessary tools to succeed and deliver on our high expectations entering our third season at the outstanding Polar Park.
Role and Responsibilities
:
- “SELL, SELL, SELL,” reaching out to Worcester Red Sox fans to offer them the best ticket plan / group experience that fits their needs.
- Relentlessly call and follow up with sales leads.
- Input call data into Score CRM to maximize the team’s sales efforts
- Actively prospect new ticket sales opportunities
- Develop creative strategies to increase ticket sales
- Provide unmatched customer service leading up to and following a group’s event at Polar Park
- Complete a thorough training featuring “Ultimate Toolkit” principles
- Consistently exceed sales activity goals
- Meet and exceed personal ticket sales goals
- Process sales through Tickets.com and DocuSign
- Other duties as assigned
Qualifications/Characteristics:
- Outstanding, positive attitude
- Self-starter with a desire to succeed
- Aspiration to consistently improve sales skills and process
- Effective planning and organizational skills, with the ability to multi-task
- Strong leadership skills
- Willing to work nontraditional hours (nights, weekends, holidays)
- Aptitude to fully understand Score CRM, Tickets.com, DocuSign and MS Office programs
- Ability to prioritize workload while working under pressure to meet deadlines
- Problem solver
- Excellent interpersonal skills
Preferred Qualifications/Skills:
- Bilingual, multilingual, and/or fluent in ASL
Through the intersection of baseball and family entertainment, the Worcester Red Sox strive to be an organization whose people, culture, and practices reflect the acceptance, advocacy, and celebration of diversity and individuality that we expect of society.
We are an Equal Opportunity Employer and prospective employees will receive consideration without discrimination based on race, religion, color, sex, age, national origin, disability, military/veteran status, sexual orientation, gender identity/expression, or any other characteristic protected by applicable law.
The Worcester Red Sox require proof of COVID-19 vaccination as a condition of employment, subject to applicable legal requirements.
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