Training Specialist (Onsite)

The Shared Services Center-Sarasota provides business office support functions like billing, insurance follow-up, call center customer service, data entry and more for hospitals and healthcare providers.

Essential Duties and Responsibilities

(List in order of importance or percentage of time spent on the particular responsibility – High

to Low)

• Assist Manager of Training and Documentation to develop, maintain, schedule, and prepare new hire orientation training.
• Assist Manager of Training and Documentation to develop, maintain, schedule, and prepare training and education programs for all associates.
• Conduct education/training in new hire orientation and continual education classes as requested by the Manager of Training and Documentation.
• Assist Manager of Training and Documentation in the following administrative tasks associated with classroom training: (1) Enroll students in courses (voluntary course sign-up’s and auto-enrollment of recent new hires), (2) track attendance, (3) create, grade, and record quizzes, and (4) track survey responses.
• Assist Manager of Training and Documentation with documentation, training materials, manuals, job aides, and training flashes to support the live and online classroom environments.
• As ALC Administrator, assist the Manager of Training and Documentation to manage the process of efficiently and accurately assigning and monitoring completions of online courses to incumbent workforce and new hires, including promotions (leadership courses) and interdepartmental transfers.
• Perform other related duties as assigned.