Job description

JOB SUMMARY:

Should be flexible to work front half if need to cover for another supervisor.

Rotating schedule.

This position is Bonus eligible.

This individual will supervise day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.

What are we looking for in a strong Transportation Supervisor?

Good leadership skills, personable/good communication skills, strong relationship builder, multi-tasker, coach, fair and consistent management style, strong computer skills (Microsoft Office), ability to use various platforms for information management (hand held scanners, phones, electronic log devices, etc. Experience with Omnitracs a plus.

The driver workforce consists of very highly experienced drivers and lighter drivers- experience coaching others a plus.Food distribution or similar distribution experience preferred.

CDL Class A license a plus, but not required.

Prior Driver Trainer/Manager experience a plus.

ESSENTIAL FUNCTIONS:

• Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%)
• Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%)
• Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%)
• Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%)
• Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%)
• Update reports on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%)
• Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

May supervise up to 50 or more employees, including hourly staff. Oversees operations with significant impact on QCD customer relations.

PERFORMANCE CATEGORIES

• Budget
• Driver performance, including hourly off-load rate, on-time delivery, and reliability
• Customer and vendor relationships
• DOT compliance
• Teamwork within the department and across departments
• Customer satisfaction
• Safety of employees
• Safety of facility and transportation equipment
• AIB rating

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in management, business, or psychology from an accredited college or university a plus, but is not required.

Experience:

3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities and union work environments.

See above in Job Summary for other requirements.

Knowledge of (B/basic; J/journey; E/expert):

• DOT regulations, policies, and procedures (J)
• Labor contracts and labor union environment (J)
• On-board computer systems (J)
• Relevant safety policies, practices and procedures (J)
• Management/supervisory concepts and techniques (B)
• Project management concepts and techniques (B)
• Budgetary concepts and procedures (B)
• PC word-processing/spreadsheet software applications (B)
• Scheduling and routing (B)
• Computer-based routing systems (B)
• Shipment and distribution of food or allied products (B)
• Regional geography and customer locations (B)

Skill and ability to:

• Supervise a diverse workforce of up to 75 employees
• Resolve and report delivery issues between drivers and customers; other customer service issues
• Supervise and motivate employees in a team-based environment
• Interpret transportation operations anomalies and identify appropriate solutions
• Prepare administrative and technical documents and reports
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed

'Work Remotely No

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Work Location: In person

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