Job description
Summary
The Universal Banker 1 serves as a single point of contact for walk-in customers. Responsibilities include minimal cash handling and basic transactions.
Essential Functions
- Greets walk-in customers, determines customer needs and directs them to appropriate staff
- Processes daily customer transactions as needed including cashing checks, receiving deposits, issuing withdrawals, and accepting loan payments
- Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff members as necessary
- Assists in ATM balancing and processes mail and night drop transactions
- CTR Processing
- Performs other tasks as directed by the Branch Supervisor
Other Duties
- Please note this is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
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