Job description

POSITION TITLE: Utility Processor/Intake/Cashier

REPORTS TO: Thrift Store Manager/ Assistant Manager

POSITION PURPOSE/SUMMARY:

Entry level staff position in the Hospice of Amador Thrift Store. Under direction of store manager and assistant manager, this position is responsible for filling any of the 3 positions in the store as needed each shift. This includes functioning in the capacity of the Warehouse/Intake Coordinator, Processing Coordinator and Cashier as needed for the timely processing of a variety of donated merchandise from the general public and local businesses while performing a variety of tasks essential within a retail business. Other duties include Keeping the store premises clean, orderly and observing security and safety procedures. This position requires a pleasant cooperative attitude, multitasking and excellent customer service skills when under pressure. The position will need to support the Angels Camp Thrift Store as needed.

RESPONSIBILITIES MAY INCLUDE:

· Excels at customer service, as a cashier, when doing donation intake and while performing and store duties.

· Acts as back up cashier, processing coordinator and Intake coordinator when needed.

· As directed, supervises volunteers and community service workers in processing and pricing merchandise.

· Maintains good rapport with co-workers, customers, donors and volunteers in work environment.

· Answers store’s phones promptly and courteously according to Thrift Store procedures; opens and closes Thrift store following established procedures.

· Performs light custodial tasks such as vacuuming, dusting, litter removal, straightening clothes, and putting racks, shelves, counters, tables and dressing rooms in order etc.

· Receives donations from the public and provide receipts.

· Receive payment by cash, check, credit cards, vouchers.

· Issue receipts, refunds, credits, or change due to customers.

· Greet customers entering establishments.

· Maintain clean and orderly checkout, intake and processing areas.

· Stages donations to go into store for sorting and pricing.

· Performs material handling tasks in support of donation processors.

· Organizes and tags recycling containers for identification for pickup.

· Loads recycling containers for transport.

· Loads Hospice trucks for dump runs.

· Operates Hospice truck for various business-related needs.

· Performs light maintenance on Hospice vehicles.

· Operates forklift as needed.

· Assists in special fundraising events as necessary.

· May perform light maintenance duties around stores and office complex.

· Keeps manager posted as to needed supplies in receiving area.

· Moves all donated materials into warehouse and helps get intake area cleared by end of business day.

· Directs customer questions and inquiries to the proper staff person.

· Communicates store policy regarding sales and returns.

· Performs other duties as assigned.

· Work weekends and holidays as scheduled/required.

JOB QUALIFICATIONS:

· High School diploma or equivalent is preferred.

· Extensive retail experience with a wide variety of merchandise categories preferred.

· Good verbal and written communication skills; ability to speak and communicate effectively with small groups of volunteers, co-workers and the general public.

· Ability to apply common sense understanding to carry out written or verbal instructions.

· Ability to deal with problems involving some variables in standardized situations and to demonstrate excellent customer service skills.

· Ability to work effectively and flexibly in a fast pace, hectic or unstructured work environment.

PHYSICAL DEMANDS:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Must be able to stand and walk, up to 8 hours per shift

· Major activities (80%): standing, lifting up to 50 lbs. and carrying up to 30 lbs., kneeling, crouching, turning/twisting, bending at waist, use of hands to finger, handle, or feel, and reaching with hands and arms.

· Moderate activities (20% - 60%): pushing, climbing stairs and ladders, close vision, and color vision.

· Minor activities (less than 20%): sitting, crawling, and distance vision. Occasionally lift more than 40 lbs. or help lift or move items weighing more than 100 lbs.

· Work conditions: While performing the duties of this position, employed may be exposed to dust, dirt, grime, grease and outside weather conditions.

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Work conditions: While performing the duties of this position, employed may be exposed to dust, dirt, grime, grease and outside weather conditions.

· Work area: tolerate up to 100% outside work in changing temperature.

Additional Compensation:

• Store Discounts

Full Benefits:

• 403(b)
• Paid time off
• Employee discount
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• AD&D
• Employee assistance program
• Mileage Reimbursement

Hours per week:

• Full-Time Position - 40 hours & Full Benefits
• Part-Time Position - 24+ hours with limited Benefits

Store Hours:

• Monday through Friday 9:30 AM - 5:30 PM
• Saturday & Sunday 9:30 AM - 5 PM

Job Types: Full-time, Part-time

Pay: $16.00 - $17.50 per hour

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jackson, CA 95642: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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