Job Overview:

The Volunteer & Community Outreach Coordinator is responsible for the recruitment, training, scheduling, record keeping, and general oversight of volunteers for all NCEFT programs and special events (both individual and groups). Maintain a database of available (current and past) volunteers. In addition, this position serves as a side walker during some Therapy and Adaptive Riding sessions, and during other programs, such as school visits and camp. This position is also responsible for coordinating with and reaching out to a variety of community groups to facilitate onsite events, educational programs, and workshops as well as off site visits and a variety of other activities related to community activities.

Under the supervision of the Program Director, responsible for:

Recruitment, Training, and Scheduling:

• Develop and implement a volunteer recruitment plan.

• Schedule volunteers for therapy sessions, facility work, special events or special projects.

• Work with other staff and committee members to determine and fulfill volunteer needs.

• Initiate contact and follow up with current and previous volunteers to assess availability for future assignments.

• As directed by and in coordination with the Program Director, develop and implement a weekly volunteer schedule.

• Interview prospective new volunteers and initiate the onboarding process.

• Coordinate individual or group volunteer training with the Program Director and Barn Manager.

• Assess volunteer skills and abilities and provide pertinent information to other departments as requested.

• Initiate, maintain, and update all volunteer records.

• In conjunction with the Program Director, identify additional training/education opportunities for volunteers.

• Develop, update, and maintain volunteer training materials.

• Schedule volunteer interviews, periodic reviews or exit interviews.

• Provide onsite support, role modeling, and leadership for safety and performance of volunteers.

Community Outreach:

• Organize, plan, and be responsible for the smooth running of community visits such as senior centers, schools, community agencies, etc.

• Reach out to community groups to form community partnerships.

• Make sure that all paperwork, supplies, and schedules are in place for visits and workshops.

• Collect feedback, (as appropriate), from community groups who engage in NCEFT visits.

Volunteer Recognition:

• In coordination with the Program Director and other departments, develop and promote volunteer recognition activities including a yearly volunteer recognition and appreciation event.

Administrative and Record-keeping:

• Develop, monitor, update, and maintain database information on volunteers as well as file records, weekly schedules, sign-in sheets, hours worked, completed release forms, and related materials in accordance with NCEFT and state requirements.

• Prepare and distribute timely volunteer announcements or reminders on orientation schedule, session assignments, and special events/activities.

Organizational responsibilities:

• Maintain cooperative relationships with staff, volunteers, and community members.

• Possess a positive attitude and ability to adjust to changing priorities and circumstances.

• Possess the ability to work independently as well as function as a supportive team member.

• Professionally represent NCEFT in a positive manner at onsite events, off-site events, and in the community at large.

Physical Requirements of the position:

• Must be able to lift and lower 35 pounds from horse to ground or ground to chest height to assist with client safety.

• Must possess the necessary level of fitness to perform side walking functions, including being able to stand, walk, and jog intermittently on uneven surfaces for up to 5 hours in a given day.

• Must possess the agility and dexterity to rapidly move toward or away from full-sized horses to protect the safety of the client or session team members.

Qualifications:

• Four-year degree from an accredited college or university strongly preferred

• Excellent written and verbal communication skills

• Ability to engage with a diverse population

• Strong interpersonal skills

• Some horse experience a plus

• Ability to speak Spanish a plus

• Proficiency in English

• Strong computer skills and technical abilities.