Stevinson Porsche Littleton is seeking a Warranty clerk to join their team. Previous dealership experience preferred.

Compensation: $55,000-$65,000 annually (wage is calculated based on commission and hourly rate based on experience)

Pay and Recognition:

• Paid holidays & paid time off
• Paid training
• New hires eligible for a $1500 sign on/retention bonus
• Holiday match

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 8 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities

JOB DESCRIPTION SUMMARY

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

DUTIES AND RESPONSIBILITIES

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Posts all sublet invoices.
• Scans and files all repair orders.
• Stays current with all manufacturer warranty training.
• Assists with answering service phones and scheduling appointments.
• Assists with concierge duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Performs other duties as assigned.
• Maintains a professional appearance and a neat work area.
• Other tasks as assigned.
  
  
  

Skills and Requirements

• Previous dealership and receptionist experience is helpful.
• At least 6 months related experience or training; or equivalent combination of education and experience
• English language required, (Bilingual a plus)
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information and respond to questions from customers, managers and coworkers.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Comfortable using office equipment such as phone, computer, calculator, printer, fax
• Must be able to pass pre employment screening (background and drug.)