Job description

Work Orders Coordinator

Job Level: Entry-Level
Location: Orem, UT
Shift: Full-Time (preferred) or Part-Time
Compensation: $14-16 per hour
Benefits: Full-Time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, as well as an HSA Savings Account.

Position Summary:
The Work Orders Coordinator is a vital player in helping our customers have a world-class solar experience. They own their own set of specific accounts and work that they review and complete daily. They communicate effectively with customers, contractors, installers, and co-workers. They can create solutions with minimal direction and see them through to completion.
Essential Duties:

• Update homeowners through their work order
• Answer any questions and concerns a customer or contractor may have throughout their work order
• Review customer accounts to ensure accuracy
• Leave clear & concise notes to maintain acceptable quality
• Answer phone calls, emails, and texts from customers, contractors and installers in a timely manner
• Transfer calls to the correct people and departments
• Complete assigned audits and tasks to ensure accounts are being worked on properly
• Contribute ideas to process improvements

Minimum Qualifications:

• Can communicate via phone, email, and text
• Communicate effectively, professionally, and kindly
• Has a proven track record in problem-solving Multitask, manage time well, be organized, and stay busy with work-related tasks
• Be a go-getter who is willing to take on responsibility, solve issues, and create results
• Helps teammates complete their duties

Blue Raven Solar:
Blue Raven Solar has been named a top-20 workplace in America according to Glassdoor! Founded in 2014, Blue Raven quickly expanded to become a national top-selling solar brand. We have been recognized repeatedly for our rapid growth, executive leadership, and company culture by Inc. 5000, BusinessQ Magazine, Comparably, and many more. Blue Raven is a values-driven organization. Every day, we strive to develop a high-trust culture, be efficient, and continuously improve. If that sounds like something you want to be a part of, apply today!

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Application Question(s):

• What is your pay expectation?
• Are you planning to work Full-Time or Part-Time?

Work Location: One location

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