Assistant Director for Student Success – Graduate and Family Housing
Full Time
Fort Collins, CO
$65,000 - $75,000 a year
Posted
Job description
Position Location
Fort Collins, CO
Work Location
Position is fully in-office/in-person
Research Professional Position
No
Posting Number
202300877AP
Position Type
Admin Professional/ Research Professional
Classification Title
Management I
Number of Vacancies
Work Hours/Week
40
Proposed Annual Salary Range
$65,000 - $75,000
Employee Benefits
Colorado State University is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for eligible employees in the following University benefit areas:
https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ and
https://hr.colostate.edu/prospective-employees/our-perks/. To see the value of CSU benefits in addition to wages, visit our compensation calculator –
https://hr.colostate.edu/total-compensation-calculator/.
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on
05/22/2023
Description of Work Unit
WORK
UNIT
Housing & Dining Services
Housing & Dining Services (HDS) is the largest department on campus with 450 full-time staff and 1,700 hourly and student staff, and nearly 8,300 students live on campus. HDS is responsible for the management, finance, administration, and program development of all University housing facilities, including residence halls, university apartments, and Mountain Campus.
As a department, HDS works to create dynamic housing and dining experiences that enhance personal growth and global engagement. We do this through implementation of our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation and stewardship. Within HDS, Workplace Inclusion & Talent Management as a work unit, provides training, on-going development, assessment initiatives, employee development, on-boarding and retention to support the creation of quality, equitable environments for students and staff to fulfill the mission, vision and values.
University Housing
University Housing works to create safe and supportive on-campus living and learning environments for approximately 6,000 CSU students. The University Housing Team fosters a residential environment that fulfills the goals and vision of the Office of University Housing mission statement: We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.
WORKING AT CSU
Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty and staff.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit www.facultyandstaff.colostate.edu to learn more about working at CSU.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Housing & Dining Services
Housing & Dining Services (HDS) is the largest department on campus with 450 full-time staff and 1,700 hourly and student staff, and nearly 8,300 students live on campus. HDS is responsible for the management, finance, administration, and program development of all University housing facilities, including residence halls, university apartments, and Mountain Campus.
As a department, HDS works to create dynamic housing and dining experiences that enhance personal growth and global engagement. We do this through implementation of our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation and stewardship. Within HDS, Workplace Inclusion & Talent Management as a work unit, provides training, on-going development, assessment initiatives, employee development, on-boarding and retention to support the creation of quality, equitable environments for students and staff to fulfill the mission, vision and values.
University Housing
University Housing works to create safe and supportive on-campus living and learning environments for approximately 6,000 CSU students. The University Housing Team fosters a residential environment that fulfills the goals and vision of the Office of University Housing mission statement: We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.
WORKING AT CSU
Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty and staff.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit www.facultyandstaff.colostate.edu to learn more about working at CSU.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Position Summary
The Assistant Director for Student Success – Graduate and Family Housing is responsible for fostering an environment conducive to both personal and professional growth for graduate students and students with families who reside in on campus housing, students, and achieving the objectives of a successful University Housing program that connects to the academic mission of CSU. This position sets the vision for the programmatic aspects of a comprehensive community development program focused on meeting the needs of residents in the apartment communities. Primary responsibilities include: supervision of 1 coordinator and 2 resident managers, lead the coordination and implementation of programs related to involvement, co-curricular and diversity and social justice, lead and implement the customer service aspect of the apartment communities, and serve as a liaison to Student Resolution Center and other campus resources. In addition, the Assistant Director serves in an on-call rotation. The Assistant Director will carry out their responsibilities under the supervision of the Director of University Housing or an Associate Director in University Housing.
The selected candidate will be well-organized and able to work well under pressure with multiple and consistently changing deadlines. To be successful in the position, the Assistant Director must have excellent interpersonal communication, organization, administrative skills and demonstrated experience with taking initiative. In addition, the Assistant Director will need a strong ability to establish and maintain effective and collaborative working relationships with multiple constituents including campus offices, students, staff, faculty members and various other community groups.
In addition, experience working with diverse individuals such as non-traditional aged, religiously diverse, gender, international, people with disabilities, gay, lesbian, bisexual and transgender, and persons of color is essential to be effective in the Assistant Director position.
The selected candidate will be well-organized and able to work well under pressure with multiple and consistently changing deadlines. To be successful in the position, the Assistant Director must have excellent interpersonal communication, organization, administrative skills and demonstrated experience with taking initiative. In addition, the Assistant Director will need a strong ability to establish and maintain effective and collaborative working relationships with multiple constituents including campus offices, students, staff, faculty members and various other community groups.
In addition, experience working with diverse individuals such as non-traditional aged, religiously diverse, gender, international, people with disabilities, gay, lesbian, bisexual and transgender, and persons of color is essential to be effective in the Assistant Director position.
Required Job Qualifications
- Bachelor’s degree from an accredited four year institution of higher education
- 3 years of full time experience in Student Affairs and/or Housing
- Supervision of various levels of staff (i.e. paraprofessional, graduate, etc)
- Experience in leading residential communities in a college/university setting
- Experience working with people from a broad diversity of backgrounds
- Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.
Preferred Job Qualifications
- Experience with analyzing and resolving conflict, team building, group dynamics
- Master’s Degree in Student Affairs in Higher Education or a related field
- Experience with crisis management and ability for problem solving
- Demonstrated ability to establish and maintain collaborative working relationships
- Experience with managing budgets and fiscal processes
- Experience with collaboration with various university offices
- Demonstrated professional commitment to diversity and social justice
- Demonstrated ability to work with international students and students from a non-US cultural background.
- Experience with assignments processes and operational aspects with apartment communities
Diversity Statement
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Essential Duties
Job Duty Category
Leadership
Duty/Responsibility
- Serve as a member of the University Housing Leadership Team to provide overall leadership, direction, coordination, collaboration and guidance for all University Housing programs, services, and operations.
- Contribute to the University Housing vision, mission and values through participation in strategic planning, department goal setting and determining priorities.
- Budget ($200,000): Responsible for developing and managing the Apartment communities budget; uses discretion on prioritization and utilization of funds; reviews and approves all expenditures.
- Serve as a fiscal officer for University Housing; responsible for expenditure approvals for University Housing.
- Provide leadership for the University Housing staff in the development of goals and objectives for creating safe, caring and inclusive communities and development activities.
- Collaborate with staff in various university offices, including but not limited to Student Diversity Programs and Services, Police Department, CSU Health Network, Student Organizations, Conflict Resolution and Student Conduct Services, Case Management, etc. to intentionally connect Apartment staff and communities together with campus resources.
- Exhibit a working knowledge and understanding of the concepts of student development, student rights and responsibilities, and University/Housing policies and procedures through both statement and example, to inform decisions related to graduate students and students with families who reside on campus.
- Demonstrate professional commitment to diversity and social justice by involvement in teaching, research/creative activity, and service to the profession and/or cultural activities.
- Review, research, and evaluate all aspects of community development to ensure optimum understanding of student/staff needs, concerns, attitudes, etc. and develop, with staff input, policies, programs and procedures designed to meet those needs.
- Participate in university, divisional and departmental training and development activities.
- Stay current in higher education, community development, diversity and social justice, student learning, student engagement, etc. (through readings, trainings, workshops, conferences, etc.)
- Attend regional or national workshops/conferences for continued development and training.
- Demonstrate a commitment to growing and challenging one’s self in all areas of residential life.
Percentage Of Time
20
Job Duty Category
Supervision and Staffing
Duty/Responsibility
- Recruit, hire, train, supervise, mentor, advise, and evaluate 3 FTE direct reports: 1 coordinator for apartment communities and 2 resident managers; provides indirect supervision for 3 FTE Office Manager staff.
- Conduct mid-year review and annual performance evaluation for FTE direct reports and make salary decisions (negotiates hiring salary and determines annual merit increases)
- Provide guidance to direct reports regarding professional development needs, career development, and career decisions
- Schedule and conduct individual weekly meetings with direct reports
- Serve as a mentor and role model to direct reports in relation to performance expectations, professional development, and student staff development/leadership
- Collaborate with Assistant Director for Staffing, Selection and Training to provide training for staff in the areas of community development, supervision, diversity and social justice and crisis management and other Housing competencies.
- Participate in the selection, training, and mentoring of full-time, graduate and paraprofessional staff for a 12-month operation.
- Implement the evaluation process for full-time, graduate, and paraprofessional staff in the apartment communities
- Partner with the Student Affairs in Higher Education Master’s Degree program for selection, supervision, and evaluation of graduate students in University Housing.
- Counsel, consult, and advise students on an individual and group basis as necessary, and refer when appropriate to proper resource agencies on campus.
- Oversee the after-hours duty coverage for all Resident Managers and Assistant Resident Managers in the apartment communities.
Percentage Of Time
30
Job Duty Category
Community Development
Duty/Responsibility
- Provide supervision and guidance for the community development/programming model, staffing, and operations efforts in apartment communities housing nearly 2,000 residents, including decision making on all budget expenditures and new initiatives.
- Lead, along with the Associate Director for Residential Learning, the creation of collaborative programming opportunities and student engagement in the apartment communities with other departments and offices on campus.
- Collaborate with the Associate Director for Occupancy Management to oversee the assignments processes and operational aspects at the apartment communities.
- Provides supervision and guidance for the management of front desk operations, that are supervised and lead by the Coordinator for Apartment Communities.
- Responsible for the dissemination of all necessary and vital information to University Housing staff members.
- Assist the Assistant Director and Coordinator for Student Engagement in the development of channels for resident input/representation in matters involving community. development, including diversity and social justice opportunities.
- Monitor and track community development activities and reports to University Housing and Housing & Dining Services.
- Facilitate the development of an environment that provides academic and educational opportunities for students, and teaches group and individual decision making and leadership skills within the apartment communities.
Percentage Of Time
15
Job Duty Category
Conduct/Conflict Resolution/Student Crisis
Duty/Responsibility
- Coordinate and implement, in collaboration with the Student Resolution Center, student conduct processes and procedures in University Housing; ensure conduct management consistency between the hearing officers serving in University Housing.
- Serve as a liaison between the Student Consult Team, Assistant Director for Residential Success, and apartment communities staff members working with residents in distress. Appropriately collect and share information to best serve the students in distress and to assist University Housing staff in meeting their needs.
- Provide leadership to the apartment communities and residence halls during times of student crisis, including communication and collaboration with campus partners.
- Serve as a liaison between University Housing and Student Resolution Center to manage both hall and apartment community needs.
- Provide mentoring to full-time, graduate and paraprofessional staff in the management of student conduct and conflict resolution in the residential communities.
Percentage Of Time
20
Job Duty Category
Diversity and Social Justice
Duty/Responsibility
- Lead, in collaboration with the Associate Director for Residential Learning, the University Housing Staff in the development of goals and objectives for creating socially-just communities in the apartment communities that embrace student development, respect individual differences and enhance the delivery of services to residents.
- Collaborate with Assistant Director for Inclusion and Student Engagement to oversee, and coordinate in partnership with staff and campus departments, bias motivated incidents and crimes response in the residence halls. Report bias motivated incidents and crimes to University Housing and Housing & Dining Services.
- Collaborate with other campus departments to provide resources for diversity and social justice in the apartment communities.
- Provide mentoring consultation to professional and graduate staff in the area of diversity, inclusion and social justice.
Percentage Of Time
10
Job Duty Category
Administrative
Duty/Responsibility
- Make budget recommendations related to salaries for all full-time, graduate and paraprofessional staff positions
- Participate in the on-call duty rotation, duty processes; assist with the campus crisis management and respond to critical incidents for 8,000 residents
- Participate in department processes and projects, such as recruitment and selection, and lead initiatives responding to student retention and campus climate.
- Serve as requested on University Housing committees and/or as the representative for Housing and Dining Services and the Division of Student Affairs on campus and/or community committees.
- Fulfill other duties as assigned by University Housing and/or Housing & Dining Services.
- Evening and weekend commitments are expected.
Percentage Of Time
5
Application Details
Special Instructions to Applicants
Interested applicants must submit a
cover letter which addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume, and the names, e-mail addresses, and telephone numbers of three (3) professional references. References will not be contacted without prior notification of candidates. If you have questions, please contact Amy Mosser, amy.mosser@colostate.edu.
Conditions of Employment
Pre-employment Criminal Background Check (required for new hires), On-call Status
Search Contact
Amy Mosser, amy.mosser@colostate.edu
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The
Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
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