Job description

Assists Site Manager to lead the car wash location to obtain customer satisfaction and retention, team member satisfaction and retention, while upholding Conrad’s image and reputation and achieving all performance objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Willingly provide superior customer service levels that exceed customer expectations while staying within company policies and guidelines.

Builds a loyal customer base by establishing a trusting relationship based on integrity and fairness.

Listens effectively to understand and communicate in a business-like manner to customers, employees and supervisors all pertinent subject matter.

Present a warm, friendly, knowledgeable and professional image to customers.

Perform the location’s maintenance by maintaining cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service.

Perform everyday operations of the car wash including deposits, inventory, cashier machine functionality & discount codes. Invoice customers using proper procedures for cash, charge & credit.

Handle customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.

Learn and understand the performance business data and applies it fairly to daily operations and decisions in effort to increase productivity.

Reach established monthly goals.

Follow daily opening and closing procedures accurately.

Respond accurately and on time to all administrative duties and deadlines; including employee scheduling, evaluations, deposits, inventory, etc.

Perform all Site Manager duties in their absence. Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to duties.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Monday to Friday

Supplemental pay types:

• Tips

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• North Lauderdale, FL 33068: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.