Job description

Do you have a knack for providing outstanding customer service?

DCH Wappingers Falls Toyota is NOW Hiring!

Join our Business Development Team and take your earning potential to the next level!

If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!

Business at DCH Wappingers Falls Toyota is better than ever, and we need a BDC Administrator Lead to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention.

DCH Wappingers Falls Toyota is part of the Lithia & Driveway family of over 300 dealerships, and the fastest-growing automotive retailer in the nation! That means we can offer you unlimited career advancement opportunities and unparalleled benefits that our competitors simply cannot! We are committed to growing our company and growing our people!

What will you be doing?

• Answering inbound phone calls, and tend to customer needs
• Scheduling and setting appointments for Service
• Reaching out to customers whose vehicles are due for service
• Follow up with via phone, email, and text
• General administrative duties, as assigned
• Maintain outstanding phone etiquette
• Provide a best-in-class customer experience

Who are we looking for?

• Polished, professional, and customer-focused
• Ambitious self-starter
• Ability to present information in a clear and professional manner
• Strong time management skills
• Computer proficiency

We offer a generous, comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Free Health Clinic
• Short and Long-term Disability Insurance
• Company-Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
• Opportunity for advancement

Lithia Auto Stores is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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