Job description

Job Purpose:

Food and Beverage is what adds flavor to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – A breakfast host will provide food and beverages in a timely manner, helping guests to have memorable experiences when they dine.

Duties and Responsibilities:

• Greet and welcome all guests
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required.
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
• May assist with other duties as assigned

Qualifications and Requirements:

Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred.

This job requires the ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds / 23 kilograms
• Moving about the Breakfast Room
• Bending, stooping, kneeling

Other:

• Being passionate about people and service
• Communication skills are used frequently when interacting with guests
• Reading and writing abilities are used often when taking orders, completing paperwork, etc.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Job Types: Full-time, Part-time

Pay: $16.00 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off
• Referral program

Physical setting:

• Fast casual restaurant

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All employees are required to wear a mask while on hotel property. Must provide proof of complete COVID-19 vaccination and receive booster shot if/when eligible.

License/Certification:

• COVID-19 Vaccination Record Card (Required)
• California Food Handler Card (Preferred)

Work Location: One location

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