Jack Morton Detroit is looking for an experienced, self-motivated individual to join its Applications Development Team as a Business Analyst/Project Manager. This position plays a key role in implementing technical solutions to address specific Agency and client needs, helping technology add value to the business. The ideal candidate should be content with working on a small team consisting of business process and technical experts. As an integral part of the team they will interact with users from various departments while working closely with teammates to create and manage proprietary systems.

Primary Responsibilities:

• Support the development and maintenance of internal business applications as well as external facing websites acting in capacity as the Business Analyst or Project Manager.
• Work directly with subject matter experts to identify, gather and document business requirements using clear and concise natural language.
• Critically evaluate information gathered, reconcile conflicts, decompose high-level, abstract and low-level information into details, and distinguish nice-to-have requests from true business needs.
• Create project scope documents and schedules/project plans.
• Manage and prioritize competing project demands and assignments to set proper expectations and ensure all project deadlines are met.
• Manage the Quality Assurance process in addition to participating as a quality assurance tester.
• Create project-specific test plans.
• Manage functional, systems, and regression testing.
• Document issues and resolutions by use of online issue-tracking software and/or testing logs.
• Become an expert in the usage of proprietary applications and their related business processes.
• Provide application support to system users.
• Perform a variety of administrative and system maintenance tasks.

How you can support our culture:

• You enjoy and succeed at working well with others, but also have the ability to establish priorities and work independently.
• You support and contribute to a positive and productive cultural environment.

Qualifications:

• 2 - 3 years' experience as a Business Analyst or Project Manager.
• Strong analytical, problem-solving, and organizational skills with an understanding of how to interpret customer business needs and translate them into business requirements.
• Experience managing software development projects.
• Strong background using Microsoft Project, with additional project management tools a plus.
• Excellent verbal and written communication skills and the ability to comfortably interact professionally with a diverse group including executives, managers, technical experts and subject matter experts.
• Knowledge of software development methodologies (agile, waterfall, etc.)
• Proficient with Microsoft Excel, Word, and PowerPoint.
• Ability to work after hours and weekends when required.
• Knowledge of eCommerce sites or registration platforms is a plus.
• Bachelors degree or equivalent work experience.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2022, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

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