Job Description

Company Overview

The Hope Unity and Freedom Center is a diverse team of professionals providing psychosocial day support to male and female adults with a primary mental health diagnosis, dual diagnosis, and/or a coexisting disorder. Our work helps to decrease psychiatric hospitalization and provide stabilization of individuals with less intervention in the community. By providing daily routine and structure in a safe environment, each individual is able to achieve their best and improve their quality of life.

Position Summary

As a Clinical Supervisor with the Hope, Unity and Freedom (H.U.F.) Center, you are provided the opportunity to make a difference in the daily functioning of adults in need. Clinical Supervisors assist in all clinical aspects of the Mental Health Skill Building program, to include the admission process for each of our clients, interviewing, assessing and creating the Individualized Services Plans for each client that seeks the services of the HUF Center. Clinical Supervisors are the ultimate resource to make sure all documentation is completed and inputted appropriately and are part of the clinical supervision team for all of our clinicians in the community. Our Clinical Supervisors use their skillsets and clinical expertise to improve the lives of those we service while assisting in the professional growth of our clinicians.

Position Responsibilities:

• Complete initial and annual comprehensive needs assessments for referred individuals.
• Complete all Continued Stay Authorization paperwork for assigned caseload using sound clinical documentation and abiding by all agency, Medicaid, and managed care organization standards.
• Develop clinically sound individualized person-centered service plans and monitor that the service plan is being implemented. Assist in making revisions/updates to service plan(s) as clinically necessary.
• Manage and respond to pending denials received, contacting respective MCO or agency responsible for authorizations, to discuss issues as they arise.
• Identify clinical areas that require strengthening and seek out opportunities to attend training in such areas.
• Provide training to agency staff to include new employee orientation and other specialized training.
• Promote the program in a positive manner to elicit referrals and maintain the census and growth of the program.
• Attend all annual mandatory agency training (Handle with Care, CPR & First Aid, Human Rights, HIPAA, etc.).
• Perform all duties of case manager, including providing direct services, as needed.
• During the COVID-19 pandemic, it is required that all employees wear pre-approved masks as designated by the CDC guidelines, including surgical masks, KN95 masks, or N95 masks.
• Other duties and responsibilities as assigned.
• Will travel between two locations Norfolk and Newport News

Benefits and Perks

• Heath, Vision and Dental Benefits, Life Insurance, Paid Time Off, 401K, Pet Insurance, Tuition Reimbursement, and more!

FLSA status: Exempt

Reports to: Program Coordinator

Supervises: Staff and volunteers seeking licensure or certification

Role Qualifications:

Graduated with a master’s degree from an accredited college or university with a focus on Social Work, or a related field.

Must currently possess a state-approved license (LMHP) OR be registered as a Resident or Supervisee with the Department of Health Professions.

Have a minimum of one (1) year of providing mental health services to adults with severe mental health issues.

Be available to work weekend hours as well as attend after-work meetings.

Make home visits during and after work hours.

Possess a valid driving license.

Provide and maintain an acceptable driving record.

Own and operate an insurable and registered vehicle.

Access to a working phone.

Access to a computer, printer, and the world wide web/ internet.

Excellent written and oral communication and interpersonal skills.

Experience in implementing innovative approaches to revenue generation and customer service delivery.

Possess creative problem-solving and conflict-resolution skills

Must be able to complete and pass: a CPR/First Aid certification; Handle with Care physical and/or verbal intervention training; annual tuberculosis (TB) screening test; and clear criminal background and central registry check.

Supervisory experience would be preferred.