Customer Advocate - Remote

Full Time
Remote
$25,000 - $42,000 a year
Posted
Job description

We're an amazing company looking for an outgoing Customer Advocate. This position is the forefront of our organization, and is available to the right individual.
In today's market, if we're not part of the clients plan right away, they simply will move on to our competition.
You will become certified to address their needs and then trained regularly to become proficient in our products.

~ Recognize client needs completely
~ Communicate those needs directly to our vendors
~ Respond back to our clients to confirm those needs are met
~ Interact with our clients directly whether in person or on the phone
~ Be responsible for all of your actions towards our clients and their needs
~ Have a strong knowledge of everything we offer
~ Be prepared to react to our clients promptly and completely

Our clients are more savvy today, then they were yesterday. They'll have more knowledge tomorrow than they had today.
As our Customer Advocate, you'll learn how to maintain that level of expertise so that your clients will know they're getting exactly what they came for.
What separates us from our competitors is our Customer Advocates. If you think you have what it takes, then this opportunity is for you!

Responsibilities:

  • No experience necessary - we train you to be your best
  • Must be 18 years of age or older
  • You MUST be authorized to work in the USA
  • Fully remote opportunity
  • Speak and understand English
  • Must have computer and/or cell phone
  • You must be comfortable working with minimal supervision
  • Positive Attitude

Our benefits include:

  • Professional development
  • Full training provided (including Direct Mentor Contact)
  • No experience necessary
  • Discounted or free benefits and Perks
  • Certification
  • Flexible Schedule - Full Time or Part Time
  • Licensed and Bonded
  • E & O insurance with Fraud Protection
  • Personal Website
  • Working from any location that has internet access
  • Casual dress code

Job Types: Full-time, Part-time

Pay: $25,000.00 - $42,000.00 per year

Benefits:

  • On-the-job training
  • Work from home

Experience level:

  • No experience needed
  • Under 1 year

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Remote

People with a criminal record are encouraged to apply

Work Location: Remote

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