Job description

Job Summary:

Ensuring guest satisfaction from the moment a guest arrives at the resort until they check-out.

Provide directions to guest to local destinations. Maintain supplies for front desk area. Answer general interest calls to the area.

Responsible for all Front Desk duties such as (but not limited to) check-in, check-out, reservations, assist with concierge duties, and any and all reporting required as per shift checklist.

The Resort prides itself in the level of personalized service we provide. Therefore, we expect our Front Desk Staff to maintain a high level of integrity and service and to always attend to our guests’ needs in a professional manner.

*** This position is for 3pm-8pm, 5 nights a week.

Knowledge, Skill and Experience:
1. Minimum Education (or substitute experience) required:

• High school diploma or equivalent

2. Minimum Experience required:

• 1+ year in a related field

3. Skills Required:

• Must have good oral and written communications skills
• Excellent interpersonal skills
• Ability to multi-task

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Harwich Port, MA 02646: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have CPR Certification?

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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