Front of House Team Member
Job description
We're looking for our next great Front of House Team Members!
As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.
Role Expectations:
- Possess the desire to proudly represent the brand of Chick-fil-A and our Core Values.
- Believe yourself to be optimistic, friendly, have strong character, and enjoy serving others.
- Appropriately handle all customer issues and play a positive role in customer recovery.
- Believe punctuality, communication, and reliability are clear traits you possess and would have no issues demonstrating these traits consistently.
- Play an integral role in preserving a culture that chooses you, cares for you and invests in you.
- Continuously finding opportunities to grow personally and professionally.
- Would enjoy the idea of working in a fast-paced, customer-focused environment - both indoor and outdoor work required.
- Be responsible to fill your shift if you are not able to work.
- Exemplifies a positive attitude and creates a kind and compassionate environment for our team and guests.
Display good stewardship and a sense of ownership for the business.
Benefits of Working at Chick-fil-A Waverly:
Competitive Pay ($9 - $12)
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Signing Bonus
Awarded after completion of specified training milestones.
Employee Meals
Each shift team members are offered an entrée and two sides for $2 (average of $10+ per day value)
Flexible or Fixed Schedule
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them or if you prefer a regular and predictable schedule, we can do that to.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator
The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Family-Friendly, Safe Environment
At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
REQUIREMENTS
- Must be at least 16 years of age upon hire date
- Must be eligible to work in the United States
- Must have a source of reliable transportation
- Ability to handle all equipment, pans, pots, navigating shelving both high and low
- Reading, writing, and basic math and verbal communication skills required
- Works in hot, noisy and fast paced environment
- Mobility required during shifts
- Must work well under pressure
- Must be able to respond to changes or edits to orders quickly and efficiently
In 1967, S. Truett Cathy opened the first Chick-fil-A restaurant and created a partnership with Doris Williams, who became the first Chick-fil-A Operator. From there, the Chick-fil-A franchise business model was born. Today, most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who are devoted to their communities and Team Members. As a Team Member, you can expect a welcoming and supportive culture, personal and professional growth opportunities, and the flexibility to thrive inside and outside of work.
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