Job description
As a
Front Office Assistant, you will be responsible for greeting patients and providing support to medical staff. This role is based in one of our MedExpress urgent care centers. If you’re a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team!
Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Latrobe, PA though you may also operate in other local work sites on an as needed basis.
Location: 3876 Route 30 Latrobe, PA 15650
Status: Full-Time
Schedule: 3, 12-hour shifts (8:00 a.m. – 8:00 p.m.) per week
Specialty: MedExpress Urgent Care
Hours may include rotating weekends/holidays and may vary with patient volume and business need.
Our Front Office Assistants also:
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role. In addition, you may receive:
Required Qualifications:
Preferred Qualifications:
Careers with MedExpress. At MedExpress, part of the Optum family of businesses, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8:00 a.m. – 8:00 p.m. with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. Join us and start doing your life’s best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Proof of immunity to vaccine-preventable diseases is an employment requirement.
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Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Latrobe, PA though you may also operate in other local work sites on an as needed basis.
Location: 3876 Route 30 Latrobe, PA 15650
Status: Full-Time
Schedule: 3, 12-hour shifts (8:00 a.m. – 8:00 p.m.) per week
Specialty: MedExpress Urgent Care
Hours may include rotating weekends/holidays and may vary with patient volume and business need.
Our Front Office Assistants also:
- Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area
- Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process
- Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation
- Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
- Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role. In addition, you may receive:
- Hourly rate incentives (Flex Pay, Standby Pay)
- Paid Time Off which you start to accrue with your first pay period
- Career development and training for other roles you may be interested in
- Medical Plan options, Dental, Vision, Life & AD&D Insurance
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
Required Qualifications:
- High School Diploma or equivalency (GED)
- 1+ year(s) of customer service OR experience in a medical office setting
- Experience with basic computer software and the ability to learn electronic medical records
Preferred Qualifications:
- Understanding of occupational medicine and/or urgent care
- Experience collecting health insurance information and/or processing patient payments
Careers with MedExpress. At MedExpress, part of the Optum family of businesses, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8:00 a.m. – 8:00 p.m. with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. Join us and start doing your life’s best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Proof of immunity to vaccine-preventable diseases is an employment requirement.
XJ6
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