Job description
Overview:
Groundbreaking digital automotive retailer, ThisCar, is seeking an IT Systems and Support Administrator.
About ThisCar:
THIS is where you will find tens of thousands of cars, trucks and SUVs from all around the country and get them delivered right to your door, risk free.
Why work at ThisCar?
Flexible Schedule
Qualifications:
Tomball, TX
Groundbreaking digital automotive retailer, ThisCar, is seeking an IT Systems and Support Administrator.
About ThisCar:
THIS is where you will find tens of thousands of cars, trucks and SUVs from all around the country and get them delivered right to your door, risk free.
THIS is where you can buy your next vehicle 100% online.
THIS is where every vehicle comes with our 10 day Love it or your Money back satisfaction guarantee.
THIS is like nothing you've seen.
THIS is coming soon!
Why work at ThisCar?
Flexible Schedule
Competitive Compensation and Benefits Package
Opportunities For Growth Within The Organization
Qualifications:
Required Education
- Bachelor’s degree in a computer related field or equivalent combination of coursework and experience in directly related field.
Required Work Experience
3+ years of experience:
- As Windows Systems Administrator.
- Of administration of Microsoft Active Directory, Azure Active Directory and Office365 systems.
- Of supporting users and desktop systems (hardware and software).
- Using PowerShell and other tools/scripts to automate system management.
A Plus:
- Deep knowledge, configuration and administration of network switches, firewalls, mesh WIFI, and other network devices.
Required Knowledge, Skills and Abilities
- Strong knowledge of IT infrastructure standards and best practices, both onsite and cloud based.
- Demonstrated knowledge of information security, compliance, and IT audit requirements.
- Setup and management of security software, hardware, and strategies.
- Demonstrated understanding of IT Support as part of a business function (SLA’s, ITIL practices, etc.)
- Outstanding customer service and interpersonal skills.
- Strong experience with Windows Operating Systems (10, 11, Server 2016, 2019)
- Ability to read, interpret, and apply technical manuals, materials, and knowledge bases.
- Ability to identify and resolve complex issues using research and analysis.
- Demonstrated ability to take initiative, work independently, and collaborate on cross-functional teams.
- Ability to multi-task, manage priorities, and meet critical deadlines.
- Ability to communicate technical concepts and details to a non-technical audience, including leadership.
- Ability to communicate in technical terms with departmental staff.
- Proficiency with Microsoft Office products.
Duties and Responsibilities
- Administer, organize, and maintain Active Directory and Group Policy Objects.
- Administer, install, and troubleshoot hardware, peripherals, services, directories, storage, and components in accordance with standards and operational requirements.
- Use System Center Configuration Manager (SCCM), or similar, to create, develop, and deploy workstation images, create software packages, and perform system deployments.
- Support users and their endpoint devices, both hardware (such as desktop computers, virtual devices, peripherals, etc), and software programs (installed and cloud based).
- Provision of new equipment for employees.
- Lead asset management and employee onboarding and off-boarding.
- Configure and manage SSO solutions (Azure based or Okta).
- Track, prioritize, document, communicate, and resolve support requests using a support ticket system.
- Participate in daily operational and security monitoring of the IT infrastructure and network.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted groups.
- Monitor and maintain software licensing and maintenance agreements.
- Write or revise knowledge base documents and procedures.
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