Learning and Development Positions - Yellowstone National Park, WY
Full Time
Yellowstone National Park, WY 82190
Posted
Job description
Overview:
Get the Scoop from Employees on our Instagram and TikTok pages!
Responsibilities:
Property Training Specialist Filled
Lodging Training Specialist (Housekeeping Trainer $16.00)
Retail Training Specialist Filled
Learning and Development Coordinator Filled
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Help employees learn and grow! Join the Learning & Development team in Yellowstone National Park!
Join Our Team
- Full-time, seasonal position starting in April 2023 and ending October 2023.
- Location: You will be assigned to work at one of our six properties across Yellowstone National Park.
- Work schedules are typically 40 hours, 5 days/per week (may include weekends, and holidays). Time and a half is paid above 40 hours.
- Learn more about our Learning and Development Department.
Life in Yellowstone Includes
- Low cost housing in our nation's first National Park! Seasonal employees live in dormitory-style housing that includes Wi-Fi (limited bandwidth), laundry, and all utilities ($45.74 + tax per two-week pay period)
- All meals provided at low cost including breakfast, lunch, and dinner ($170.81 + tax per two-week pay period)
- No Wyoming state taxes deducted from your paycheck
- Participate in our $350 Referral Bonus! Review criteria here
- Making friends with people of all ages, from all over the country and world
Additional Perks
- Free Employee Recreation Program (photo contest, gear rentals, educational seminars, athletic competitions, and more).
- Employee discounts on retail, food & beverage, lodging, camping, and activities in Yellowstone, at our sister properties, and in our local gateway communities
- Over 1,000 miles of hiking trails inside the park
- Fresh air, breathtaking views, and clear night skies
- World-class wildlife viewing of bison, elk, moose, wolves, bears, and more
- Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world
- Click for more info on perks
Why Choose Yellowstone National Park Lodges
We are a welcoming community who work hard, share a passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we the primary authorized concessionaire in Yellowstone, and as such, we are proud stewards of the park.
Get the Scoop from Employees on our Instagram and TikTok pages!
Responsibilities:
Applicants for Learning and Development will be considered for the following positions based on skill levels and business needs:
Property Training Specialist Filled
The Property Training Specialist is primarily responsible for new employee orientation, and giving tours to new employees at an assigned location
Lodging Training Specialist (Housekeeping Trainer $16.00)
The Lodging Training Specialist is primarily responsible for all on the job training within the Lodging department. Housekeeping and Front Desk experience required.
Retail Training Specialist Filled
The Retail Training Specialist is primarily responsible for all on the job training within the Retail department
Learning and Development Coordinator Filled
- The L&D Coordinator manages daily and weekly reports from HR and modifies schedules accordingly based on said reports and communicates clearly and effectively to all trainers
- Coordinates and periodically updates templates for job aides, facilitator guides, participant guides, and presentations for use by trainers.
Learning Management System Tech Specialist
Filled
- Coordinate all returner eLearning compliance training and communications
- Lightly review data being entered by other staff to ensure consistency and completeness
Responsibilities include:
- Work with designated department management to implement season opening or annual training and follow up.
- Managing Location orientation training and on-boarding.
- Facilitate Intro to Management classes.
- Perform administrative functions.
- Help drive exemplary guest service.
- Maintain and project a professional demeanor while on duty and interacting with employees, managers, and guests.
- Assist department and location management with the preparation and presentation of opening training packets and programs.
- Work with new employees to ensure maximum comprehension of specific job skills and duties.
- Other duties as assigned.
Required Qualifications include:
- Must be able to stand for variable amounts of time, approximately 8 hours
- Must be able to walk for long periods of time
- Must be able to lift and carry a minimum of 30 pounds
- Must be able to bend, stretch, and reach for extended periods
Preferred Qualifications Include:
- Strong communication skills: verbal and written
- Ability to teach, motivate and develop staff members at location operations
- Knowledge of training issues and situations faced by managers and supervisors in location operations
- Strong presentation skills and ability to think clearly under pressure and respond accordingly
- Ability to deal with all co-workers, guests, and employees professionally with the goal of providing the best service possible
- Ability to communicate positively and effectively both verbally and in writing
- Effective organizational skills
- Ability to work with little supervision
- Dependent on property, travel and overnight stays may be required
- Knowledge of Company policies and procedures helpful
- Knowledge of department-specific operations helpful
Physical Requirements:
- Must be able to stand for variable amounts of time, approximately 8 hours.
- Must be able to walk for long periods of time.
- Must be able to lift and carry a minimum of 20 pounds.
- Speaking clearly in front of audiences for several hours.
- Ability to sit and do computer work for extended periods, up to eight hours a day
Additional Physical Requirements for Lodging trainers
- Frequent lifting/carrying up to 50 pounds throughout the day.
- Pushing a cart up to 50-100 pounds.
- May be working in or outdoors. Weather conditions will vary throughout the summer (sunny and hot or could be cold with rain or snow) – we can and have had snow in all months!
- Frequent walking up and down stairs and walking up and down hills that are a steep grade.
- Requires bending, kneeling, stretching, and reaching. Could total up to eight hours per shift.
- Valid driver’s license and safe driving record required, and ability to pass DOT physical preferred.
- Working with required chemicals
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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