Job description

Would you like to be an essential part of the medical marijuana industry? MD Marijuana Card Express is looking for patient liaisons to join our company and continue to help us grow. If you are interested in helping patients in the state of Florida obtain their medical marijuana certifications and want to be part of a team of highly knowledgeable sales, customer service, and medical staff, MD Marijuana Card Express is the place to be!

Our team members enjoy:

• Bonus opportunities
• Paid Training
• Performance-oriented pay culture
• And more!

Playing an integral role in enhancing the quality of lives for our patients is incredibly rewarding and we believe the caring, honest people working with us can truly make a difference. If you feel you have what it takes to show patients here in Florida the impact medical marijuana can have on their lives, please apply to join the MD Marijuana Card Express family today!

You will be handling all of the Front Desk Operations

The objective will be to retain current patients and handle new patient intakes interested in obtaining their medical cannabis certifications. We are a digital company and candidates must have a basic knowledge of technology.

Patient liaison duties and responsibilities include (but are not limited to):

• Completing outbound and inbound calls to and from patients or potential patients with questions regarding obtaining or renewing a medical marijuana recommendation
• Scheduling and/or rescheduling appointments and processing payments
• Utilizing the CRM system and EMR patient platform efficiently with minimal errors
• Providing the best customer service possible to all of our patients
• Providing patients with information regarding our processes, procedures, and pricing
• Utilizing sales tools provided to sell our services and optimize the amount of money collected
• Demonstrating critical thinking when appropriate
• Communicating effectively
• Frequently checking MD Marijuana Card Express emails and responding in a timely manner

Patient liaisons must:

• Be familiar with state laws in regards to medical marijuana recommendations and use provided during training
• Have a computer (laptop preferred), computer skills, mobile phone, and internet access

Preferred (but not required) credentials and/or experience:

• Bachelor's degree or equivalent
• Sales experience, phone sales experience is a plus
• Customer service experience

We are looking for part time employe too turn into a full-time employee .

Office Hours Monday 9am-2pm, Wednesday 9am-2pm and Saturday 9am-2pm

The hourly rate will start at $15-20 per hour plus bonuses (after one month of employment) and will increase based on performance.

Opportunities to grow the business and make incredible pay on the days you are not in the office.

Looking for a growth mindset type of individual.

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Fort Lauderdale, FL 33328: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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