Job description

The Operations Manager is responsible for the direct management of the shift supervisors,and provides leadership and training to the team members. This role is responsible for managing the functionality of the shifts, and ensures all shifts are properly staffed and able to execute the daily workload.

1st Shift Manager - Monday thru Friday working 2 1/2 Saturdays a month.

Salary Range - $65-80K DOE

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for assuring all shifts and functions are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 25 employees in a 100,000 square foot facility.

2. Develop, maintain and manage facility quality process.

3. Ensure on-time shipping performance; work closely with supervisors and managers to ensure receipts and shipments meet standards.

4. Manage daily/weekly/monthly quality and productivity reporting.

5. Supervise realignment activities to ensure maximum optimization of the facility.

6. Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.

7. Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.

8. Provide Leadership, training, and supervision to 25 to 50 team members.

9. Continuously work towards increasing the leadership capability of the team and drives professional growth.

10. Responsible for all facility/equipment maintenance and supplies.

11. Responsible for maintaining a safe working environment and overseeing safety compliance.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Must have a minimum of 3 to 5 years of supervisory/management experience.

2. Must have supervised at least 15+ team members.

3. Must have 3- 5 years of Distribution Center Operations experience.

4. Lean Manufacturing principles highly desired.

5. Proficient in MS Office Suite - Word, Excel, Access and PowerPoint.

6. Capable of presenting operational data to the business and leadership team.

7. Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.

8. Strong knowledge and understanding of Distribution and Warehouse Management applications.

EDUCATION and/or EXPERIENCE:

Bachelor's Degree with emphasis on Logistics or Operations Management

3-5 Years Management Exp.

Experience in Shipping and Rec Leadership Role.

OTHER SKILLS and ABILITIES:

Demonstrated leadership and managerial abilities.

Goal-oriented with proven record of self-motivation and achievement. Strong proactive with strong analytical skills.

Uses creativity to seek quality solutions and process improvements.

Demonstrated teamwork skills across entire organization.

Must have excellent People Management and Time Management skills and abilities.

Solid interpersonal skills to effectively interact at all levels across functions.

Proactive and able to manage ambiguity effectively. Ability to conceptualize and think strategically.

Bilingual English/Spanish preferred.

Benefits: comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of employees in grades k-12, including free tutoring for SAT and ACT tests

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Knightdale, NC 27545: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Leadership: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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