Job description
Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.
Responsibilities:
Responsibilities:
- Start the balancing, reconciliation, and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
- Control the Night Audit Bank.
- Perform functions of Night Auditors as needed to provide coverage and ensure completion of work in a timely, accurate manner.
- Prepare the daily activity sheet, report all noteworthy events and serious accounting violations.
- Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications:
- Hotel and night audit experience preferred but not required.
- Basic mathematical skills and ability to make accurate mathematical calculations.
- Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
- Ability to access and accurately input information using a moderately complex computer system.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
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