Job description

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JOB SUMMARY
Demonstrates knowledge of departmental financial clearance and displays Patient Access leadership skills to lead a wide range of duties in support of departmental efficiencies which may include but not limited to arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports , drive team performance accountability , leads shift Patient Access Operations, collaborates with Department leaders in process and operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.

Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also schedule diagnostic and/or surgical procedures, conducts physician office/patient interviews, and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications.
Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.
Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, completes departmental operational reports based on team performance accountability, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.
Creates staff schedules, reviews time off requests, and facilitates team huddles & department meetings.

EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.

• High School Diploma or GED required

OTHER
Must be available to work hours and days as needed based on departmental/system demands.
Must be available for on-call scheduling support when required.
Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• ER

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• This facility is currently under a covid vaccine mandate. Are you fully vaccinated (both doses)?
• Have you ever worked for Tenet/Conifer Health Solutions, CHI, National Medical Enterprises, Inc, or American Medical International, Inc, or one of its subsidiaries? If so, when?
• List any days/times that you are available in the next week for an interview if asked:
• What is a good email address to use to further communicate about this position?
• Can you accommodate the schedule for this position? (M-F)
• The pay for this position is $18.50/hour with full benefits after 30 days; is that something you will accept if offered the position?
• Did a current employee refer you? If so, who?

Education:

• High school or equivalent (Required)

Work Location: In person

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