PEAK - Customer Service / Sales Representative
Full Time
Norman, OK
$14.50 an hour
Posted
Job description
We are looking for a Customer Service/Sales Representative to join our team. The Customer Service/Sales Representative will be responsible for assisting customers with their printing needs, including answering inquiries about print products and services, providing quotes, processing orders, and resolving customer concerns. They will also be responsible for selling print products and services to customers.
Requirements:
- Prior administrative experience.
- Excellent computer skills, especially typing.
- Attention to detail.
- Multilingual may be preferred or required.
- Desire to be proactive and create a positive experience for others.
Job Requirements
Required Education:
Required Education:
High school diploma or GED
and
6 month of clerical or office experience
Skills:
- General office and customer service skills.
- Working knowledge of Microsoft Office Suite (Outlook, Excel, and Word). Knowledge of printing industry terminology and equipment
- Excellent communication skills Ability to work collaboratively with other team members
- Ability to manage multiple tasks simultaneously
- Strong prioritization skills to meet customer needs
- Detailoriented and organized
- Passion for providing exceptional customer service
- Ability to handle difficult or upset customers
- Sales experience and the ability to upsell or crosssell products and services
- Ability to learn quickly and adapt to new processes and technologies S
- trong problemsolving skills to resolve customer issues effectively and efficiently
- Empathy and the ability to build rapport with customers to ensure their satisfaction and loyalty.
Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.
Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.
Hiring contingent upon a Background Check? Yes
Special Indications
: None
Job Posting
: May 3, 2023
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Required Attachments
Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.
Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
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