Peer Mentor – Residential

Department: Residential Location: Salina

Reports To: Director of Residential Services Created Date: June 2023

FLSA Status: Non-exempt Revised Date: NA

Position Summary

Under the direction of the Director of Residential Services, the Kansas Certified Peer Mentor provides direct

supportive services to patients with substance use disorder(s). Sharing their own lived experience of recovery from

substance use, they serve as a mentor, advocate, and motivator for patients working toward achieving long-term

recovery. The Kansas Certified Peer Mentor works as a member of the addiction health care team, engaging

patients in recovery planning, treatment services, and follow-up care.

Essential Duties and Responsibilities

• Regular and predictable attendance.

• Works with patients in a residential recovery setting while providing support to the patients and rest of the

residential treatment team.

• Adheres to all policies and procedures relating to clinical licensure.

• Knowledge of the recovery process, resources, and the ability to engage patients in their own individualized

recovery plans and goals.

• Assists patients individually and in group settings to identify and work toward long-term recovery goals

• Works with patients to improve access to housing, food, education, job training, transportation, etc.

• Facilitates connections and linkages for patients and the recovery community.

• Ability to collaborate with a team to support the patient throughout their continuum of care.

• Assists in the process of maintaining patient charts in a site visit ready manner.

• Willingly shares personal recovery experiences, normalizing that addiction is a chronic disease and that

recovery is possible.

• Assists Licensed Addictions Counselors with the development of discharge/transition plans with patients,

assisting with connections to community resources as appropriate.

• Provides education to family members, individuals, and community members around addiction and

recovery.

• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information

skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even

when dealing with emotional topics.

Competencies - Continued

· Technical Skills – Assess own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. · Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. · Interpersonal Skills – Focuses on solving conflict; Maintains confidentiality; Listens to others without interrupting; Remains open to other's ideas and tries new things. · Oral Communication – Speaks clearly in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. · Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed. · Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. · Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. · Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. · Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. · Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. · Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. · Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. · Quantity – Meets productivity standards; Completes work in a timely manner; Strives to increase productivity, Works quickly. · Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. · Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays or unexpected events. · Attendance/Punctuality – Consistently at work and on time; ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. · Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. · Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Highschool Diploma or equivalent required.

A minimum of one year of recovery. For CKF Addiction Treatment alumni, you will need to be out of CKF treatment

services for at least one year.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and

procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups

of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area,

circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited

standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule

form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software and Word Processing

software.

Certificates, Licenses and Registrations

A current KCPM certification through the Kansas Department for Aging and Disability Services (KDADS), or a

willingness to obtain KCPM certification within the first six months of hire. Training is free, and you can access the

training here: https://kansascpstraining.getlearnworlds.com

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is

frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally

required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The

employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and

occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision,

distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while

performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The

noise level in the work environment is usually moderate.

PHI Access Level

Level 2 – This position will have unlimited access to patient medical information, but no access to employee

medical information, other than his/her own.