Plumbing Service Technician

Full Time
Cookeville, TN 38506
Posted
Job description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team!


At Charles Stone Heating and Cooling we are looking for the right individuals who want to build a life-long career in the HVAC & Plumbing industry to join our team. It doesn’t matter if you are brand new to the industry, or you have been working in it for over 30 years, at Charles Stone, there is a place for anyone who has a positive attitude, a strong focus on customer service, a good work ethic and a desire to learn. We offer competitive pay and industry-leading benefits. Due to our expansive growth, we are hiring Plumbing Service Technicians to join our team!


Pay Range: $60,000 – $100,000


Additional Compensation and Benefits:

  • Affordable Medical, Dental, and Vision plans
  • 401K with a 3% company match
  • Short- and Long-Term Disability plans
  • Accident & Critical Illness Insurance available
  • 20K Life Insurance Policy free
  • Additional life insurance available
  • 6 Paid Holidays each year
  • Paid Time Off earn up to 3 weeks


We take the time to properly educate all our employees. Whether it is customer service training or learning new technical skills, promoting continued education through our in-house training program is very important. As technology in our industry changes, we must adapt and refine our skills to help give our customers the best service possible.


Plumbing Service Technician Responsibilities:


  • Complete plumbing, drain cleaning, and other related in-home, service calls.
  • Know how to establish customer rapport to sell the right products and services.
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work alongside customer service representatives and dispatch team members to ensure the overall success of the business.
  • Maintain a clean, organized job site and well-inventoried truck.
  • Participate actively in all training exercises, morning meetings, and retreats.
  • Train and mentor apprentices to ensure quick, accurate repairs and installations. time


Charles Stone is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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