Job description

Like Animals? Love People? We Should Talk!

We are currently seeking a dependable, positive, people-oriented receptionist to join our team! This individual will be a self-starter with the ability to multi-task and maintain professionalism at all times. While this position is mostly specific to our Bremen location, there may be a need to occasionally fill in at our Nappanee location; just a short 10-minute drive east of Bremen. While previous experience in a veterinary setting is preferred, should you be new to the field, our comprehensive orientation and onboarding program will prepare you for success. Our family-owned clinics offer extensive, advanced care. We are committed to our patients, clients, and especially to our team.

Job Duties:

Client Service

Schedule patient appointments

• Examinations
• Tech appointments
• Boarding
• Grooming

Check-in patients for scheduled appointment

• Ensure contact information is up to date
• Ensure the file has an accurate description of the patient (especially if it’s a first visit)
• Update patient file with appropriate exam sheet and complete required fields
• Obtain and document current weight of patient upon taking them to an exam room
• Ensure the client signs appropriate documentation when dropping pet off for boarding/grooming; note and label any personal items after taking the pet to their designated area

Check-out patients once complete with their appointment

• Enter circled items from invoice sheet
• Print and label prescribed medication
• Ensure patients being picked up from a procedure have the required care sheets and meet with an assistant or RVT to review home care

Additional Responsibilities Include:

• Assisting with the operations and flow of practice functions to include care of patients as needed and assistance with the cleanliness and maintenance of our facility to ensure a great client experience.
• Providing excellent customer service to our clients via phone calls, in person, and/or electronic communication.
• Maintaining paper and electronic files using practice management software in accordance with federal record-keeping requirements.

Must be able to lift up to 30 pounds without assistance.

Administrative Duties

• Print appointment list and pull client/patient chart
• File client/patient charts
• Assist with stocking received inventory items
• Ensure sufficient copies of exam, invoice and other required documents utilized
• Ensure timely relay of messages to the RVT, VAs, and DVM
• Perform opening and closing duties as directed by management
• Additional duties as directed by management

Ready to Apply?

Please send a cover letter listing three personal references and a resume.

Bremen Animal Clinic and Nappanee Veterinary Hospital are Equal Opportunity Employers, and we’re committed to creating an inclusive environment for all employees. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Work Remotely

• No

Job Type: Part Time or Full Time availability

Job Types: Full-time, Part-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: Multiple Locations

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.