Job description

The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in 2 of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

When assigned to the salesfloor:

• Drives store sales & growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When assigned to cashwrap:

• Delivers a friendly and efficient cashwrap experience, processing customer transactions accurately and efficiently at POS
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cashwrap selling zone and "go-backs"
• Builds customer loyalty by opening Victoria Cards (US only), customer email and phone capture

When assigned to processing and replenishment:

• Processes merchandise to be floor ready & maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product availability
• Assists with other projects as needed such as markdowns, retickets, and mark out of stock process

When assigned to floorset activity:

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock, including merchandise & non merchandise, to brand standards to enable efficient replenishment

All associates roles are responsible for:

• Driving top line store sales & growing the business through action and productivity
• Maintaining a focus on bras as the premier product differentiator, to build loyalty support our "Best at Bras" culture
• Creating customer awareness of programs available to them (i.e. Victoria Card, phone and email capture) to build customer loyalty when applicable
• Setting personal goals and tracking individual and team performance to the goals
• Preparing for each shift through maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe work environment
• Understanding and demonstrating company values

Qualifications

• Exhibits authentic desire to exceed customers expectations
• Proven ability to meet or exceed goals preferred
• Demonstrates sense of urgency
• Has healthy competitive spirit while maintaining a team focus
• Resilient and bounces back quickly from setbacks
• Pursues opportunities to take on more responsibility
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Schedule flexibility that includes evenings, weekends, holidays and non-business hours

Equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religions, gender, gender identity, national origin, citizenshi, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job Type: Part-time

Pay: $11.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Missoula, MT 59801: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you 18 years of age or older?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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